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Sarantis, Demetrios, Liachnis, Sotirios-Georgios and Soares, Delfina, "A comparative assessment of local government websites in Greece" 7th International Conference on E-Commerce, E-Business and E-Government (ICEEG 2023), Plymouth, 2023/04/27-29. 262  
Alarabiat, Ayman, Soares, Delfina, Ferreira, Luís and de Sá-Soares, Filipe, "Analyzing e-governance assessment initiatives: an exploratory study" 19th Annual International Conference on Digital Government Research (dg.o 2018), Delft, 2018/05-06/30-01. 794 346
Kawashita, Ilka, Baptista, Ana Alice and Soares, Delfina, "An Assessment of Open Government Data Benchmark Instruments" IFIP WG 8.5 International Conference EGOV-CeDEM-ePart 2020, Online, 2020/08-09/31-02. 376  
Dutra, Débora and Soares, Delfina, "An Overview of the Current State of m-Government Research" 18th European Conference on Digital Government (ECDG 2018), 2018/10/25-26, Santiago de Compostela. 695  
Araujo, Wagner, Soares, Delfina, Carvalho, João Álvaro and Carvalho, Joana, "A Prescriptive Framework for the Formulation of E-GOV Strategies Taking into Account International Rankings" EGOV-CeDEM-ePart 2021, Granada, 2021/09/07-09. 401 104
Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2022). Assessment of Portuguese Hospitals' Websites using HSWAI. United Nations University (UNU-EGOV). 415 149
Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2021). Assessment of the Portuguese Hospitals Websites using HSWAI. United Nations University (UNU-EGOV). 987 526
Ben Dhaou, Soumaya, Lameiras, Mariana, Soares, Delfina and Rohman, Ibrahim, "Bridging between Policy-Making and Academic Research: A Within-Case Analysis of the International Rankings for Justice" EGOV-CeDEM-ePart 2018, Krems, 2018/09/03-05. 824  
Soares, Delfina, Amaral, Luís, Ferreira, Luís, Lameiras, Mariana and Ramos, Luís Felipe (2019). Caracterização da Função TIC/Informática nas Câmaras Municipais Portuguesas. Universidade do Minho. 787 290
Almeida, Inês and Soares, Delfina, "Characterization of the IST function in Municipalities: A framework and an instrument" 11th International Conference on Theory and Practice of Electronic Governance (ICEGOV2018), Galway, 2018/04/04-06. 606  
Maia Ribeiro, Manuella, Soares, Delfina, Macaya, Javiera and Meyerhoff Nielsen, Morten (2024). Citizen-centered digital government: Approaches for advancing the public sector’s use of technologies based on demand-side data. Brazilian Presidency of the G20+. 158 53
Lameiras, Mariana, Soares, Delfina and Amaral, Luís, "Communication with local governments" ICEGOV 2022, Guimarães, 2022/10/04-07. 121 55
Lameiras, Mariana, Soares, Delfina and Amaral, Luís, "Communication with Local Governments: An Assessment of E-mail Responsiveness" 15th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2022), Guimarães, 2022/10/04-07. 309 75
Dutra, Débora and Soares, Delfina, "Decision-making factors for the provision of mobile government solutions" 11th International Conference on Theory and Practice of Electronic Governance (ICEGOV2018), Galway, 2018/04/04-06. 675  
Sarantis, Demetrios, Papadopoulos, Stylianos, Soares, Delfina and Carvalho, Joana, "Design and Implementation of Hospital Online Services: In-Depth Assessment of Greece" 9th International Conference on eDemocracy & eGovernment (ICEDEG 2023), Quito, 2023/04/03-05. 209  
Alarabiat, Ayman, Soares, Delfina and Estevez, Elsa, (2020). Determinants of citizens' intention to engage in government-led electronic participation initiatives through Facebook. Government Information Quarterly, 38(1), n/a-n/a 390  
Sarantis, Demetrios and Soares, Delfina, "Developing Health Sector Website Assessment Instrument: Outcomes from Portuguese Hospitals" 6th International Conference on eDemocracy & eGovernment (ICEDEG 2019), Quito, 2019/04/24-26. 630  
Kawashita, Ilka, Baptista, Ana Alice and Soares, Delfina, "E-government maturity models: more of the same?" 7th International Conference on eDemocracy & eGovernment (ICEDEG 2020), Buenos Aires, 2020/04/22-24. 312  
Soares, Delfina, Araujo, Wagner and Carvalho, Joana, "Electronic governance policy measurement, assessment and monitoring: a discussion" in ICT Electronic Government 2017: Survey on the use of information and communication technologies in the Brazilian public sector (São Paulo: Grappa Marketing Editorial, 2018), 173-182. 776  
Lameiras, Mariana, Ben Dhaou, Soumaya and Soares, Delfina, "Evidence-based research for Intelligent Governments: Lessons learned from the Justice system" 21st Annual International Conference on Digital Government Research (dg.o 2020), Online, 2020/06/15-19. 643  
Lameiras, Mariana, Ben Dhaou, Soumaya and Soares, Delfina, "Evidence-based research for Intelligent Governments: Lessons learned from the Justice system" The 21st Annual International Conference on Digital Government Research (dg.o 2020), Online, 2020/06/15-19. 507  
Alarabiat, Ayman, Hujran, Omar, Soares, Delfina and Tarhini, Ali, (2021). Examining students' continuous use of online learning in the post-COVID-19 era: an application of the process virtualization theory. Information Technology & People, ahead-of-print(ahead-of-print), n/a-n/a 354  
Sarantis, Demetrios and Soares, Delfina, "From a Literature Review to a Conceptual Framework for Health Sector Websites' Assessment" IFIP EGOV-ePart 2017, Saint Petersburg, 2017/09/04-07. 1116   0
Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2019). Health Sector Website Assessment Instrument: notes on the assessment method. United Nations University (UNU-EGOV). 441 118
Sarantis, Demetrios, Soares, Delfina and Carvalho, Joana, "HSWAI: a health sector website assessment instrument" 13th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2020), Online, 2020/09/23-25. 633 351
Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2021). HSWAI: Instrument Design and Validation Process. United Nations University (UNU-EGOV). 429 150
Soares, Delfina, Sarantis, Demetrios and Lameiras, Mariana, "Improve cities resilience and sustainability through e-government assessment" in United Nations E-Government Survey 2018: Gearing E-Government to Support Transformation towards Sustainable and Resilient Societies ed. Aquaro, Vincenzo and Schweinfest, Stefan (New York: United Nations, 2018), 151-175. 826  
Santos, Luís and Soares, Delfina, "Information Systems in schools: improving governance good-practices" 11th International Conference on Theory and Practice of Electronic Governance (ICEGOV2018), Galway, 2018/04/04-06. 532  
Araujo, Wagner, Soares, Delfina and Carvalho, João Álvaro, "International Rankings in E-GOV Strategy Formulation: Appraisal of Their Use and Relevance" EGOV-CeDEM-ePart 2021, Granada, 2021/09/07-09. 381 101
Lameiras, Mariana, Maria João Costa, Ben Dhaou, Soumaya and Soares, Delfina, "Key indicators for justice: evidence-based research for policy-making" 13th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2020), Online, 2020/09/23-25. 601 178
Sarantis, Demetrios and Soares, Delfina, "Literature on Website Evaluation in Health Sector" 10th IADIS International Conference Information Systems, Budapest, 2017/04/10-12. 491  
Sarantis, Demetrios, Soares, Delfina, Susar, Deniz and Aquaro, Vincenzo, "Local e-Government Development: Results of an international survey" 15th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2022), Guimarães, 2022/10/04-07. 250 191
Sarantis, Demetrios, Musizvingoza, Ronald, Shameeta, Masilamany, Soares, Delfina and Carvalho, Joana, (2024). Malaysian Hospitals on the Web: a Multi-Criteria Assessment of Official Websites. International Journal of Health Sciences, 8(2), 129-144 35  
Dutra, Débora and Soares, Delfina, "Mobile Applications in Central Government of Brazil and Portugal" 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019), Melbourne, 2019/04/03-05. 562 603
Soares, Delfina, Amaral, Luís, Ferreira, Luís and Lameiras, Mariana (2019). Método de Avaliação da Presença na Internet das Câmaras Municipais Portuguesas (Versão 5.0). Universidade do Minho. 546 206
Alarabiat, Ayman, Soares, Delfina and Estevez, Elsa, "Municipalities e-Participation initiatives through Facebook: citizens perspective" 13th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2020), Online, 2020/09/23-25. 564 407
Kawashita, Ilka, Baptista, Ana Alice and Soares, Delfina, "Open Government Data Use by the Public Sector - an Overview of its Benefits, Barriers, Drivers, and Enablers" 55th Hawaii International Conference on System Sciences, Hawaii, 2022/01/04-07. 457  
Lameiras, Mariana, Carvalho, Joana, Soares, Delfina and Amaral, Luís (2024). Policy Brief No. 6, 2024. UNU-EGOV Policy Briefs. United Nations University Operating Unit on Policy-Driven Electronic Governance. 1291 11
Soares, Delfina, Amaral, Luís, Ferreira, Luís and Lameiras, Mariana (2019). Presença na Internet das Câmaras Municipais Portuguesas em 2019: Estudo sobre Local e-Government em Portugal. Universidade do Minho. 720 594
Amaral, Luís, Soares, Delfina and Zheng, Lei ed. Proceedings of the 15th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2022) 2022/10/04-07 Guimarães. New York: Association for Computing Machinery, 2022. 241  
Kankanhalli, Atreyi, Ojo, Adegboyega and Soares, Delfina ed. Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance (ICEGOV2018) 2018/04/04-06 Galway. New York: ACM Press, 2018. 726  
Susar, Deniz, Soares, Delfina, Alarabiat, Ayman, Lameiras, Mariana and Sarantis, Demetrios, "Regional Challenges and Opportunities" in United Nations E-Government Survey 2020 (New York: United Nations, 2020), 63-85. 389  
Ramos, Luís Felipe M., Lameiras, Mariana, Soares, Delfina and Amaral, Luís, "The Importance of ICT in Local Governments: Results from a Survey on the Characterization of the ICT Function in Portugal" EGOV-CeDEM-ePart 2021, Granada, 2021/09/07-09. 304  
Sarantis, Demetrios and Soares, Delfina, "Towards Health Sector Web Presence Assessment: Defining Criteria and Indicators" 11th International Conference on Theory and Practice of Electronic Governance (ICEGOV2018), Galway, 2018/04/04-06. 579  
Ramos, Luís Felipe, Lameiras, Mariana, Soares, Delfina and Amaral, Luís, "Who is behind the scenes of the ICT backstage? A study of the ICT resources in local governments" 14th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2021), Athens, 2021/10/06/08. 480 161
Carvalho, Joana and Soares, Delfina, "Who Is Measuring What and How in EGOV Domain?" EGOV-CeDEM-ePart 2018, Krems, 2018/09/03-05. 625