Assessment of the Portuguese Hospitals Websites using HSWAI

Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2021). Assessment of the Portuguese Hospitals Websites using HSWAI. United Nations University (UNU-EGOV).

Document type:

  • Attached Files (Some files may be inaccessible until you login with your UNU Collections credentials)
    Name Description MIMEType Size Downloads
    HSWAI-Portuguese-Context.pdf Full report. application/pdf 2.48MB
  • Sub-type Research report
    Author Soares, Delfina
    Sarantis, Demetrios
    Carvalho, Joana
    Title Assessment of the Portuguese Hospitals Websites using HSWAI
    Publication Date 2021-04
    Place of Publication Online
    Publisher United Nations University (UNU-EGOV)
    Pages 66
    Language eng
    Abstract Health sector websites have evolved to service channels between health sector organizations, patients, and other stakeholders. Evaluation research is necessary to monitor and further improve the quality of these websites. Striving to achieve a comprehensive set of health websites’ characteristics, Health Sector Website Assessment Index (HSWAI) was developed. This document presents a picture of the website presence of Portuguese hospitals by detailing the results of applying HSWAI to 135 hospitals. Results presented in this document feature the global ranking of websites according to the final score, ranking by criterion (Content; Services; Community Interaction; and Technology Features), segmented analysis by type of hospital (private and public), by population distribution (large, medium, and small regions), geographical area (islands, coastal and interior) and by NUTS II regions. Complementing data segmentation analysis is a results comparison with the SINAS assessment. From the results it can be argued there is still a road ahead to be followed for Portuguese hospitals to improve their web presence. Mainly, this report offers hospital management aggregated and scientifically sound information to improve provided services, it offers clients the possibility to compare and select health service providers, and, finally, it assists health sector policymakers in monitoring and further developing eHealth policy.
    Keyword health sector websites
    assessment instrument
    research line technology
    Copyright Holder United Nations University (UNU-EGOV)
    Copyright Year 2021
    Copyright type Fair use permitted
  • Versions
    Version Filter Type
  • Citation counts
    Google Scholar Search Google Scholar
    Access Statistics: 913 Abstract Views, 447 File Downloads  -  Detailed Statistics
    Created: Wed, 28 Apr 2021, 23:00:33 JST by Mario Peixoto on behalf of UNU EGOV