Assessment of the Portuguese Hospitals Websites using HSWAI
Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2021). Assessment of the Portuguese Hospitals Websites using HSWAI. United Nations University (UNU-EGOV).
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Report
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Attached Files (Some files may be inaccessible until you login with your UNU Collections credentials) Name Description MIMEType Size Downloads HSWAI-Portuguese-Context.pdf Full report. application/pdf 2.48MB -
Sub-type Research report Author Soares, Delfina
Sarantis, Demetrios
Carvalho, JoanaTitle Assessment of the Portuguese Hospitals Websites using HSWAI Publication Date 2021-04 Place of Publication Online Publisher United Nations University (UNU-EGOV) Pages 66 Language eng Abstract Health sector websites have evolved to service channels between health sector organizations, patients, and other stakeholders. Evaluation research is necessary to monitor and further improve the quality of these websites. Striving to achieve a comprehensive set of health websites’ characteristics, Health Sector Website Assessment Index (HSWAI) was developed. This document presents a picture of the website presence of Portuguese hospitals by detailing the results of applying HSWAI to 135 hospitals. Results presented in this document feature the global ranking of websites according to the final score, ranking by criterion (Content; Services; Community Interaction; and Technology Features), segmented analysis by type of hospital (private and public), by population distribution (large, medium, and small regions), geographical area (islands, coastal and interior) and by NUTS II regions. Complementing data segmentation analysis is a results comparison with the SINAS assessment. From the results it can be argued there is still a road ahead to be followed for Portuguese hospitals to improve their web presence. Mainly, this report offers hospital management aggregated and scientifically sound information to improve provided services, it offers clients the possibility to compare and select health service providers, and, finally, it assists health sector policymakers in monitoring and further developing eHealth policy. UNBIS Thesaurus HOSPITALS
PORTUGALKeyword health sector websites
assessment instrument
HSWAI
research line technologyCopyright Holder United Nations University (UNU-EGOV) Copyright Year 2021 Copyright type Fair use permitted -
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