Towards Health Sector Web Presence Assessment: Defining Criteria and Indicators

Sarantis, Demetrios and Soares, Delfina, "Towards Health Sector Web Presence Assessment: Defining Criteria and Indicators" 11th International Conference on Theory and Practice of Electronic Governance (ICEGOV2018), Galway, 2018/04/04-06.

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UNU-EGOV Conference Publications

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  • Sub-type Conference paper
    Author Sarantis, Demetrios
    Soares, Delfina
    Title Towards Health Sector Web Presence Assessment: Defining Criteria and Indicators
    Event Series International Conference on Theory and Practice of Electronic Governance (ICEGOV)
    Publication Date 2018-07
    Place of Publication New York
    Publisher ACM Press
    Pages 298-307
    Title of Event 11th International Conference on Theory and Practice of Electronic Governance (ICEGOV2018)
    Date of Event 2018/04/04-06
    Place of Event Galway
    Language eng
    Abstract A key element in the evolution of hospital services through the Internet is the development of websites that better serve the patients' needs. It imposes a high challenge on health sector organisations to have objective methods to evaluate their web presence. Health sector website assessment is built on identifying relative evaluation dimensions and conceived measurements of health sector websites services. In this paper, which is part of a research study to implement a health sector web presence assessment instrument, the instrument is conceptualized based on a multiple-level scale assessment for detecting significant health sector websites features. Criteria, indicators and sub-indicators of the instrument are analysed.
    UNBIS Thesaurus E-GOVERNMENT
    Keyword Assessment
    e-Health
    Health sector
    Copyright Holder ACM Press
    Copyright Year 2018
    Copyright type All rights reserved
    ISBN 9781450354219
    DOI 10.1145/3209415.3209509
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    Created: Wed, 08 Aug 2018, 19:12:51 JST by Mario Peixoto on behalf of UNU EGOV