A comparative assessment of local government websites in Greece
Sarantis, Demetrios, Liachnis, Sotirios-Georgios and Soares, Delfina, "A comparative assessment of local government websites in Greece" 7th International Conference on E-Commerce, E-Business and E-Government (ICEEG 2023), Plymouth, 2023/04/27-29.
Document type:
Conference Publication
Collection:
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Sub-type Conference paper Author Sarantis, Demetrios
Liachnis, Sotirios-Georgios
Soares, DelfinaTitle A comparative assessment of local government websites in Greece Event Series International Conference on E-Commerce, E-Business and E-Government (ICEEG) Publication Date 2023-07 Place of Publication New York Publisher ACM Pages 1-7 Title of Event 7th International Conference on E-Commerce, E-Business and E-Government (ICEEG 2023) Date of Event 2023/04/27-29 Place of Event Plymouth Language eng Abstract Local governments such as municipalities usually offer their residents a wider variety of interaction possibilities compared to central governments. These possibilities are augmented and intensified with the application of emerging technologies. The purpose of this study is to provide evidence about the status of Greek local government websites by employing the United Nations’ Local Online Service Index (LOSI) methodology to assess the websites of 74 major Greek cities. Results are analysed quantitatively and compared with the LOSI UN Survey results to indicate the relative status of Greek official municipal websites. The results indicate that while Greek local governments score well in institutional framework, content and technology aspects, they do not adequately provide online service and participation possibilities to their residents. Based on the assessment results, we cross-examine and discuss the relation between the education and financial status of local government and its digital development. These findings can help local and centralgovernment decision makers to identify gaps, design solutions and draw their particular attention to further develop more usable local government websites. UNBIS Thesaurus LOCAL GOVERNMENT
E-GOVERNMENTKeyword assessment
digital government
municipality
cityCopyright Holder ACM Copyright Year 2023 Copyright type All rights reserved ISBN 9798400708398 DOI 10.1145/3599609.3599618 -
Citation counts Search Google Scholar Access Statistics: 219 Abstract Views - Detailed Statistics Created: Tue, 25 Jul 2023, 21:48:23 JST by Mario Peixoto on behalf of UNU EGOV