Health Sector Website Assessment Instrument: notes on the assessment method

Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2019). Health Sector Website Assessment Instrument: notes on the assessment method. United Nations University (UNU-EGOV).

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  • Sub-type Technical report
    Author Soares, Delfina
    Sarantis, Demetrios
    Carvalho, Joana
    Title Health Sector Website Assessment Instrument: notes on the assessment method
    Publication Date 2019-06
    Place of Publication Online
    Publisher United Nations University (UNU-EGOV)
    Pages 33
    Language eng
    Abstract This document aims at presenting and explaining the method used for the assessment of hospitals’ online presence using the Health Sector Website Assessment Instrument (HSWAI) developed at UNU-EGOV. UNU-EGOV has initiated a research effort to develop an instrument that assesses the degree of information and services made available online, the clarity in the information disposal, the compliance with legal provisions regarding the content, the interaction between hospitals and society, and technical aspects of hospitals’ webpages. Thus, since 2017, UNU-EGOV has carried out a series of activities, studies, instrument application, discussions, interviews, and expert group meetings with the aim of identifying the relevant indicators and sub-indicators to include in an instrument that could be used to assess the level of maturity of the hospitals’ websites as well as to produce a set of guidelines aimed at improving those websites. The existence of this type of instrument will enable health institutions, particularly hospitals, to carry out a self-assessment, which plays an important role in their internal reflection about their online presence and the role that such a presence can and should play in fulfilling their mission by harnessing the potentialities of information technologies.
    Keyword health sector websites
    assessment instrument
    Copyright Holder United Nations University (UNU-EGOV)
    Copyright Year 2019
    Copyright type Fair use permitted
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    Created: Thu, 09 Dec 2021, 23:13:41 JST by Mario Peixoto on behalf of UNU EGOV