The Importance of ICT in Local Governments: Results from a Survey on the Characterization of the ICT Function in Portugal

Ramos, Luís Felipe M., Lameiras, Mariana, Soares, Delfina and Amaral, Luís, "The Importance of ICT in Local Governments: Results from a Survey on the Characterization of the ICT Function in Portugal" EGOV-CeDEM-ePart 2021, Granada, 2021/09/07-09.

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  • Sub-type Conference paper
    Author Ramos, Luís Felipe M.
    Lameiras, Mariana
    Soares, Delfina
    Amaral, Luís
    Title The Importance of ICT in Local Governments: Results from a Survey on the Characterization of the ICT Function in Portugal
    Event Series EGOV-CeDEM-ePart
    Publication Date 2021-08
    Place of Publication Cham
    Publisher Springer
    Pages 73-85
    Title of Event EGOV-CeDEM-ePart 2021
    Date of Event 2021/09/07-09
    Place of Event Granada
    Language eng
    Abstract This work presents the results of a project developed to characterize the role of ICTs in Portuguese municipalities, providing a picture of the efforts and successes reached using ICTs to improve their internal functioning and their interaction with the residents. Results here presented refer to some of the technical aspects surveyed among all 308 Portuguese municipalities. The findings encompass a comprehensive description of the ICT function in terms of seven dimensions, covering the characterization of the municipality, financial resources allocated to the ICT function, ICT infrastructure, organization and governance of the ICT function, digital applications and services, and regulations and guidelines. Globally, data show how vital the ICT function is for the Portuguese cities, but also reveal how much it can improve, with many aspects to enhance and promote.
    UNBIS Thesaurus PORTUGAL
    E-GOVERNMENT
    Keyword Municipalities
    ICT characterization
    Copyright Holder IFIP International Federation for Information Processing
    Copyright Year 2021
    Copyright type All rights reserved
    ISBN 9783030847890
    DOI 10.1007/978-3-030-84789-0_6
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    Created: Wed, 11 May 2022, 01:04:41 JST by Mario Peixoto on behalf of UNU EGOV