The Importance of ICT in Local Governments: Results from a Survey on the Characterization of the ICT Function in Portugal
Ramos, Luís Felipe M., Lameiras, Mariana, Soares, Delfina and Amaral, Luís, "The Importance of ICT in Local Governments: Results from a Survey on the Characterization of the ICT Function in Portugal" EGOV-CeDEM-ePart 2021, Granada, 2021/09/07-09.
Document type:
Conference Publication
Collection:
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Sub-type Conference paper Author Ramos, Luís Felipe M.
Lameiras, Mariana
Soares, Delfina
Amaral, LuísTitle The Importance of ICT in Local Governments: Results from a Survey on the Characterization of the ICT Function in Portugal Event Series EGOV-CeDEM-ePart Publication Date 2021-08 Place of Publication Cham Publisher Springer Pages 73-85 Title of Event EGOV-CeDEM-ePart 2021 Date of Event 2021/09/07-09 Place of Event Granada Language eng Abstract This work presents the results of a project developed to characterize the role of ICTs in Portuguese municipalities, providing a picture of the efforts and successes reached using ICTs to improve their internal functioning and their interaction with the residents. Results here presented refer to some of the technical aspects surveyed among all 308 Portuguese municipalities. The findings encompass a comprehensive description of the ICT function in terms of seven dimensions, covering the characterization of the municipality, financial resources allocated to the ICT function, ICT infrastructure, organization and governance of the ICT function, digital applications and services, and regulations and guidelines. Globally, data show how vital the ICT function is for the Portuguese cities, but also reveal how much it can improve, with many aspects to enhance and promote. UNBIS Thesaurus PORTUGAL
E-GOVERNMENTKeyword Municipalities
ICT characterizationCopyright Holder IFIP International Federation for Information Processing Copyright Year 2021 Copyright type All rights reserved ISBN 9783030847890 DOI 10.1007/978-3-030-84789-0_6 -
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