International Rankings in E-GOV Strategy Formulation: Appraisal of Their Use and Relevance

Araujo, Wagner, Soares, Delfina and Carvalho, João Álvaro, "International Rankings in E-GOV Strategy Formulation: Appraisal of Their Use and Relevance" EGOV-CeDEM-ePart 2021, Granada, 2021/09/07-09.

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Conference Publication
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UNU-EGOV Conference Publications

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  • Sub-type Conference paper
    Author Araujo, Wagner
    Soares, Delfina
    Carvalho, João Álvaro
    Title International Rankings in E-GOV Strategy Formulation: Appraisal of Their Use and Relevance
    Event Series IFIP EGOV-CeDEM-ePart Conference
    Publication Date 2021
    Place of Publication Online
    Publisher IFIP
    Pages 163-175
    Title of Event EGOV-CeDEM-ePart 2021
    Date of Event 2021/09/07-09
    Place of Event Granada
    Language eng
    Abstract Many countries use international rankings in the formulation of electronic government and electronic governance (E-GOV) strategies. This practice seems to require some systematization, considering the limitations of these indexes as recognized by the Institutions that produce them and by the literature. Based on the scanning of national strategies and interviews with public officials, this exploratory study resulted in a proposal of an E-GOV strategy formulation framework taking into account international rankings. Despite the existence of certain constraints and dependence of stakeholders, the investigation revealed that rankings are relevant in this scenario and impact strategy formulation. The study concludes that this framework would be useful and should be flexible, instructive, easy to use, comprehensive, co-participative, and effective. A research agenda for its development finalizes the article, arguing that it can be an opportunity to improve E-GOV strategy formulation processes and the knowledge in the field.
    UNBIS Thesaurus E-GOVERNMENT
    Keyword e-governance
    EGOV strategy
    Copyright Holder The Authors
    Copyright Year 2021
    Copyright type Creative commons
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    Created: Fri, 06 May 2022, 23:52:53 JST by Mario Peixoto on behalf of UNU EGOV