CivicTech: Transparency, Engagement, and Collaboration for Better Governance

Backhouse, Judy and Tavares, António (2022). CivicTech: Transparency, Engagement, and Collaboration for Better Governance. The World Bank.

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  • Sub-type Research report
    Author Backhouse, Judy
    Tavares, António
    Editor Vasconcelos, João Ricardo
    Kim, Youngseok
    Title CivicTech: Transparency, Engagement, and Collaboration for Better Governance
    Publication Date 2022-07
    Place of Publication Washington, D.C.
    Publisher The World Bank
    Pages VII, 76
    Language eng
    Abstract As economies and societies become increasingly digital, governments around the World are prioritizing the use of digital technologies and data to increase the participation and engagement of civil society in public matters. At the same time, citizen’s rising expectations and demands require public sectors to strengthen civil society engagement. Digital technologies and data have the potential to increase substantially the tools that governments have available to further involve citizens in policy and service design and delivery. This how-to-note provides advice on how to use digitalization to strengthen the engagement between the governments and citizens, with various examples of what CivicTech is and why it is an important element of the GovTech approach.
    Copyright Holder The World Bank
    Copyright Year 2022
    Copyright type Creative commons
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    Created: Thu, 01 Dec 2022, 00:50:56 JST by Mario Peixoto on behalf of UNU EGOV