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Draper, Hannah, Belli, Luca, Meira, Marina, Leite Contri, Camila, Magalhães, Larissa and Cruz, Luã (2024). A Consumer-centric Approach to Digital Public Infrastructure for Sustainable Financial Inclusion. Brazilian Presidency of the G20+. 110 52
Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2022). Assessment of Portuguese Hospitals' Websites using HSWAI. United Nations University (UNU-EGOV). 412 137
Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2021). Assessment of the Portuguese Hospitals Websites using HSWAI. United Nations University (UNU-EGOV). 982 485
Ebadi, Bushra (2023). Beyond digital access as a human right in cities: proposing an integrated, multi-dimensional approach. Digital Future Society. 504 238
Ben Dhaou, Soumaya and Backhouse, Judy (2020). Blockchain for smart sustainable cities. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union. 957  
Soares, Delfina, Amaral, Luís, Ferreira, Luís, Lameiras, Mariana and Ramos, Luís Felipe (2019). Caracterização da Função TIC/Informática nas Câmaras Municipais Portuguesas. Universidade do Minho. 762 286
Casu, Oxana and Meyerhoff Nielsen, Morten (2023). Case studies on digital transformation of social security administration and services: Case Study Australia. International Labour Organization. 439 262
Ben Dhaou, Soumaya and Meyerhoff Nielsen, Morten (2023). Case studies on digital transformation of social security administration and services: Case Study Canada. International Labour Organization. 227 131
Meyerhoff Nielsen, Morten and Ben Dhaou, Soumaya (2023). Case studies on digital transformation of social security administration and services: Case Study Denmark. International Labour Organization. 311 180
Jordanoski, Zoran, Ben Dhaou, Soumaya and Meyerhoff Nielsen, Morten (2023). Case studies on digital transformation of social security administration and services: Case Study European Union. International Labour Organization. 279 171
Ben Dhaou, Soumaya, Jordanoski, Zoran and Meyerhoff Nielsen, Morten (2023). Case studies on digital transformation of social security administration and services: Case Study France. International Labour Organization. 306 158
Maia Ribeiro, Manuella, Soares, Delfina, Macaya, Javiera and Meyerhoff Nielsen, Morten (2024). Citizen-centered digital government: Approaches for advancing the public sector’s use of technologies based on demand-side data. Brazilian Presidency of the G20+. 154 53
Backhouse, Judy and Tavares, António (2022). CivicTech: Transparency, Engagement, and Collaboration for Better Governance. The World Bank. 271 142
Ozols, Gatis and Meyerhoff Nielsen, Morten (2018). Connected Government Approach for Customer-centric Public Service Delivery: Comparing strategic, governance and technological aspects in Latvia, Denmark and the United Kingdom. United Nations University (UNU-EGOV). 2499 1502
Ben Dhaou, Soumaya, Lopes, Nuno and Meyerhoff Nielsen, Morten (2017). Connecting cities and communities with the Sustainable Development Goals. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union. 597  
Al-Mahrooqi, Shaima (2019). Developing the Most Significant and Suitable Smart City Indicators for Smart City Pilot in Knowledge Oasis Muscat (KOM), Sultanate of Oman. United Nations University (UNU-EGOV). 301 515
Meyerhoff Nielsen, Morten, Tetley-Brown, Lucille, Ruggia Frick, Raúl and De Wulf, Nathalie (2022). Digital inclusion: improving social security service delivery. International Social Security Association. 479 384
Ben Dhaou, Soumaya, Lopes, Nuno and Meyerhoff Nielsen, Morten (2017). Enhancing innovation and participation in smart sustainable cities. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union. 566  
United Nations Department of Economic and Social Affairs (2019). Estudo sobre Governo Eletrónico da Organização das Nações Unidas 2018. United Nations. 480  
Backhouse, Judy (2020). Four types of measures for Smart and Sustainable Cities and when to use them. UNU-EGOV Policy Briefs. United Nations University (UNU-EGOV). 376 285
Makpor, Mercy and Carvalho, Joana (2021). Gender Mainstreaming at UNU-EGOV - State of Affairs and Future Action. United Nations University (UNU-EGOV). 377 135
Ben Dhaou, Soumaya, Isagah, Tupokigwe, Distor, Charmaine and Ruas, Inês (2024). Global Assessment of Responsible Artificial Intelligence in Cities: Research and recommendations to leverage AI for people-centred smart cities. United Nations Human Settlements Programme. 888 421
Pelter, Zoë, Byrne, Jasmina, Meyerhoff Nielsen, Morten and Makpor, Mercy (2021). Government digital services and children: pathways to digital transformation. UNICEF. 1504 409
Ronzhyn, Alexander and Wimmer, Maria A. (2018). Government 3.0 Roadmap. European Commission. 342 204
Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2019). Health Sector Website Assessment Instrument: notes on the assessment method. United Nations University (UNU-EGOV). 428 114
Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2021). HSWAI: Instrument Design and Validation Process. United Nations University (UNU-EGOV). 414 144
Ben Dhaou, Soumaya, Lopes, Nuno and Meyerhoff Nielsen, Morten (2017). Implementing Sustainable Development Goal 11 by connecting sustainability policies and urban-planning practices through ICTs. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union. 540  
Duch-Brown, Néstor, de Panizza, Andrea and Rohman, Ibrahim (2016). Innovation and productivity in an S&T intensive sector: Information industries in Spain. JRC Technical Report. Publications Office of the European Union. 313  
Martins, João and Veiga, Linda, (2018). Innovations in digital government as business facilitators: implications for Portugal. Gabinete de Estratégia e Estudos: GEE (Office for Strategy and Studies), (97), 1-35 708 279
UNU-EGOV (2016). Knowledge Societies Policy Handbook. United Nations University Operating Unit on Policy-Driven Electronic Governance. 1160 993
UNU-EGOV (2019). Measuring the margins: A global framework for digital inclusion. Digital Future Society. 1342 2416
Henning, Florian and Janowski, Tomasz (2014). Mobile governance for small island developing states: strategy knowledge base. UNU-IIST. 612 233
Estevez, Elsa, Henning, Florian and Janowski, Tomasz (2014). Mobile governance for small island developing states: toolkit. UNU-IIST. 608 176
Henning, Florian, Janowski, Tomasz and Zoughbi, Saleem (2014). Mobile governance for Vanuatu: strategy and implementation plan. UNU-IIST. 671 344
Soares, Delfina, Amaral, Luís, Ferreira, Luís and Lameiras, Mariana (2019). Método de Avaliação da Presença na Internet das Câmaras Municipais Portuguesas (Versão 5.0). Universidade do Minho. 530 192
Meyerhoff Nielsen, Morten, Đikanović, Danilo and Young Sik, Kim (2024). Policy Brief No. 4, 2024. UNU-EGOV Policy Briefs. United Nations University Operating Unit on Policy-Driven Electronic Governance. 157 83
Meyerhoff Nielsen, Morten and Yildiz, Mete (2024). Policy Brief No. 5, 2024. UNU-EGOV Policy Briefs. United Nations University Operating Unit on Policy-Driven Electronic Governance. 262 108
Lameiras, Mariana, Carvalho, Joana, Soares, Delfina and Amaral, Luís (2024). Policy Brief No. 6, 2024. UNU-EGOV Policy Briefs. United Nations University Operating Unit on Policy-Driven Electronic Governance.    
Viale Pereira, Gabriela (2019). Pre-Graduate Modules on ICT-enabled Governance. European Commission. 296 424
Soares, Delfina, Amaral, Luís, Ferreira, Luís and Lameiras, Mariana (2019). Presença na Internet das Câmaras Municipais Portuguesas em 2019: Estudo sobre Local e-Government em Portugal. Universidade do Minho. 707 565
Sarantis, Demetrios, Ben Dhaou, Soumaya, Kappatou, Christina, Kousantas, Nikolaos, Switters, Jon Matthew, Mureddu, Francesco, Danielsen, Frank, Lachana, Zoi, Alexopoulos, Charalampos, Psintridis, Charambos, Chatzikostas, Savvas, Tsiaousi, Giannis, Viale Pereira, Gabriela and Virkar, Shefali (2018). Report for Electronic Governance research and practice worldwide. European Commission. 616 932
Ronzhyn, Alexander, Wimmer, Maria A., Kappatou, Christina, Kousantas, Nikolaos, Sarantis, Demetrios, Ben Dhaou, Soumaya, Switters, Jon M., Mureddu, Francesco, Danielsen, Frank, Lachana, Zoi, Alexopoulos, Charalampos, Psintridis, Charambos, Chatzikostas, Savvas, Tsiaousis, Giannis, Viale Pereira, Gabriela and Virkar, Shefali (2018). Report for Electronic Governance research and practice worldwide. European Commission. 527 108
Jordanoski, Zoran and Meyerhoff Nielsen, Morten (2021). Report on the state of application of Digital Economy Society Index (DESI) in Western Balkan economies. Regional Cooperation Council. 705 258
Isagah, Tupokigwe and Ben Dhaou, Soumaya (2024). Responsible and Inclusive Urban AI: Opportunities and Challenges for Advancing Sustainable Development Goals. United Nations University Operating Unit on Policy-Driven Electronic Governance. 96 57
Distor, Charmaine, Ruas, Inês and Ben Dhaou, Soumaya (2024). Responsible Artificial Intelligence For Sustainable Development Evidences from Asia-Pacific cities. United Nations Economic and Social Commission for Asia and the Pacific. 73  
Backhouse, Judy and Ben Dhaou, Soumaya (2021). Simple ways to be smart. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union. 534  
Yuaca, Flavio (2019). Smart City Applications Catalogue: Checklist and Suggestions. United Nations University (UNU-EGOV). 379 300
Estevez, Elsa, Lopes, Nuno and Janowski, Tomasz (2016). Smart Sustainable Cities: Reconnaissance Study. United Nations University Operating Unit on Policy-Driven Electronic Governance. 5008 13859
Cataldo, Bruna, Galdino, Larissa, Zingales, Nicolo and Parsheera, Smriti (2024). Standardized payment interfaces as Digital Public Infrastructure: learning from the experience in India and Brazil. Brazilian Presidency of the G20+. 70 25
Lameiras, Mariana, Tavares, António, Silva, Patrícia and Silva, Tiago (2020). The art of being digitally meaningful: local governments' activity on social media. UNU-EGOV Policy Briefs. United Nations University (UNU-EGOV). 628 262