How Small Islands Can Leverage Digital Analytics For Better Public Services

Handforth, Calum, Ding, Genevieve and Lopes, Claudia A., (2022). How Small Islands Can Leverage Digital Analytics For Better Public Services. Island Innovation, n/a-n/a

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  • Sub-type Website article
    Author Handforth, Calum
    Ding, Genevieve
    Lopes, Claudia A.
    Title How Small Islands Can Leverage Digital Analytics For Better Public Services
    Appearing in Island Innovation
    Publication Date 2022-03-31
    Place of Publication London
    Publisher Island Innovation
    Start page n/a
    End page n/a
    Language eng
    Abstract COVID-19 has required governments to turn to digital interventions – and become more data-driven – to enhance the efficiency, resilience, and inclusivity of public services. Small Island Developing States (SIDS), in particular, are embracing new technologies. In the midst of the pandemic, Cabo Verde, and São Tomé and Príncipe implemented open-source district health information systems to enhance health coverage, whilst Dominica launched a digital marketplace for freelancers to generate income online. This growing digitalisation means that public services are becoming ‘always on’, reaching wider and more diverse groups of citizens, and generating unprecedented amounts of data. This ‘revolution in data’ provides exciting and new opportunities to improve the relevance and impact of public services – and to ensure that no one is excluded. However, using this data to drive better public services – and to understand what does and does not work – requires new tools, and new ways of thinking and working. It requires ‘digital analytics’.
    UNBIS Thesaurus ISLANDS
    PUBLIC SERVICES
    FINANCE
    Keyword Digital anakytics
    Copyright Holder The Authors
    Copyright Year 2022
    Copyright type Creative commons
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    Created: Fri, 01 Apr 2022, 11:42:47 JST by Radhika Das on behalf of UNU IIGH