Technology-enabled worker feedback in the time of COVID-19

Gallo, Michael and Thinyane, Hannah (2020). Technology-enabled worker feedback in the time of COVID-19. United Nations University.

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  • Sub-type Research brief
    Author Gallo, Michael
    Thinyane, Hannah
    Title Technology-enabled worker feedback in the time of COVID-19
    Publication Date 2020-12
    Place of Publication Macau
    Publisher United Nations University
    Pages 4
    Language eng
    Abstract This research brief discusses the numerous ways in which the COVID-19 pandemic has increased the risk of labour exploitation and human rights violations within global supply chains. It examines the role that technology can play in supplementing traditional social compliance auditing procedures, as lockdowns and travel restrictions have limited the ability for frontline responders to conduct on-site inspections that assess working conditions. In response to these considerations and in collaboration with our partner multinational corporations, we introduce the technical modifications that have been made to our mobile solution Apprise Audit to enable the remote collection of worker feedback. This is followed by a discussion of opportunities and challenges related to these adaptations and the implications for social auditing in a post-COVID world.
    UNBIS Thesaurus HUMAN RIGHTS VIOLATIONS
    LABOUR EXPLOITATION
    Keyword COVID-19
    Social compliance audits
    Remote Auditing
    Technology
    migrant workers
    Copyright Holder United Nations University
    Copyright Year 2020
    Copyright type Creative commons
    ISBN 9789280891294
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    Created: Mon, 04 Jan 2021, 15:21:40 JST by Tarinee Youkhaw on behalf of UNU CS