Digital Technology for Unmasking Labour Exploitation in Supply Chains

Thinyane, Hannah and Sassetti, Francisca, "Digital Technology for Unmasking Labour Exploitation in Supply Chains" in The Future of Digital Work: The Challenge of Inequality ed. R.K. Bandi, C. R. R., S. Klein, S. Madon and E. Monteiro (Cham: Springer, 2020), 267-280.

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  • Author Thinyane, Hannah
    Sassetti, Francisca
    Book Editor R.K. Bandi
    C. R. R.
    S. Klein
    S. Madon
    E. Monteiro
    Chapter Title Digital Technology for Unmasking Labour Exploitation in Supply Chains
    Book Title The Future of Digital Work: The Challenge of Inequality
    Publication Date 2020-12-03
    Place of Publication Cham
    Publisher Springer
    Start page 267
    End page 280
    Language eng
    Abstract This paper aims to understand how digital technology can support businesses in unmasking labour exploitation in supply chains towards more effective remediation. It presents a case study using empirical evidence collected through expert interviews, document analysis, and a survey. Our findings illustrate that digital technology has the potential to support businesses in identifying cases of labour exploitation in supply chains during social compliance audits if tools are used within enabling environments. This research constitutes an original analysis of the intersection between corporate social responsibility and social compliance auditing, digital technology, and the critical issue of labour exploitation in supply chains. It identifies a flawed logic in expecting workers to use technology to report on exploitation without providing necessary scaffolding or support structures. We identify the role of intermediaries or surrogate accountability as critical in assisting workers and transforming working conditions.
    UNBIS Thesaurus LABOUR EXPLOITATION
    DIGITAL TECHNOLOGY
    Copyright Holder Springer
    Copyright Year 2020
    Copyright type All rights reserved
    ISBN 9783030646974
    DOI https://doi.org/10.1007/978-3-030-64697-4_20
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    Created: Mon, 14 Dec 2020, 13:27:56 JST by Tarinee Youkhaw on behalf of UNU CS