Assessment of eGovernment Policies: Reflections on Applied Frameworks
Sarantis, Demetrios, "Assessment of eGovernment Policies: Reflections on Applied Frameworks" 30th International Business Information Management Association Conference (IBIMA), Madrid, 2017/11/08-09.
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Conference Publication
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Sub-type Conference paper Author Sarantis, Demetrios Title Assessment of eGovernment Policies: Reflections on Applied Frameworks Event Series International Business Information Management Association Conference Publication Date 2017-11 Place of Publication Online Publisher IBIMA Pages 4651-4661 Title of Event 30th International Business Information Management Association Conference (IBIMA) Date of Event 2017/11/08-09 Place of Event Madrid Language eng Abstract Consideration of digital government transformation policies has been encouraged in many countries, with eGovernment assessment increasingly used worldwide to improve them. This study gleans and comparatively illustrates the most widely used eGovernment assessment frameworks. Most of them provide very relevant results for the maturity level of eGovernment focusing either in user demand side or supply demand side. These types of approaches provide useful information from a user-perspective or a supply-perspective, but do not provide any information regarding the back-end integration of eGovernment. This review study identifies the current prevailing eGovernment assessment criteria and indicators and highlights the necessity of enhancing those approaches with appropriate back office integration assessment indicators. Keyword E-Government assessment
E-Government policy
BenchmarkingCopyright Holder International Business Information Management Association (IBIMA) Copyright Year 2017 Copyright type All rights reserved ISBN 97809860419 -
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