Tutorial: How to Create an Ecosystem and Framework for Digital Public Sector Service Delivery
Meyerhoff Nielsen, Morten, "Tutorial: How to Create an Ecosystem and Framework for Digital Public Sector Service Delivery" 6th International Conference on eDemocracy & eGovernment (ICEDEG 2019), Quito, 2019/04/24-26.
Document type:
Conference Publication
Collection:
-
Sub-type Workshop paper Author Meyerhoff Nielsen, Morten Title Tutorial: How to Create an Ecosystem and Framework for Digital Public Sector Service Delivery Event Series International Conference on eDemocracy & eGovernment (ICEDEG) Publication Date 2019-06 Place of Publication New York Publisher IEEE Pages 6-9 Title of Event 6th International Conference on eDemocracy & eGovernment (ICEDEG 2019) Date of Event 2019/04/24-26 Place of Event Quito Language eng Abstract This half-day tutorial, to be delivered in English, provides a practical answer to the question: How do governments ensure a minimum level of usability in public service offers online?1 Two elements are of particular interest here: first, the tutorial focuses on usability guidelines and standards, which have emerged, in the last few years, as a directive tool with the aim of assisting governments in its implementation; second, the tutorial will streamline the governance model conceived to ensure compliance with the usability criteria as outlined in the usability guidelines. Copyright Holder IEEE Copyright Year 2019 Copyright type Creative commons ISBN 9781728117041 DOI 10.1109/ICEDEG.2019.8734336 -
Citation counts Search Google Scholar Access Statistics: 452 Abstract Views - Detailed Statistics Created: Mon, 16 Sep 2019, 23:11:01 JST by Mario Peixoto on behalf of UNU EGOV