Internet and Online Governmental Services Use Divide: Evidence From Oman
Martins, João and Al-Shekaili, Hamed, (2019). Internet and Online Governmental Services Use Divide: Evidence From Oman. Social Science Computer Review, 39(3), 469-480
Document type:
Article
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Sub-type Journal article Author Martins, João
Al-Shekaili, HamedTitle Internet and Online Governmental Services Use Divide: Evidence From Oman Appearing in Social Science Computer Review Volume 39 Issue No. 3 Publication Date 2019-07 Place of Publication Thousand Oaks Publisher SAGE Publishing Start page 469 End page 480 Language eng Abstract Based on a sample of 21,546 individuals and 5,224 households, we use multilevel probit models to analyze the divides in the use of the Internet and online governmental services in Oman. We also study the main self-reported reasons for not using the Internet. The results reveal that characteristics such as education, employment status, nationality, role in the household, or age influence the likelihood of using both the Internet and online governmental services. Gender is only a relevant explanatory variable in the Internet use case. Although a gender divide exists in the online governmental services use, it is explained by differences in other individual characteristics. No need, lack of basic Information and Communication Technology skills and illiteracy are the most common explanations for not using the Internet. UNBIS Thesaurus OMAN
DIGITAL DIVIDEKeyword Internet use
online services use
surveyCopyright Holder The Authors Copyright Year 2019 Copyright type All rights reserved DOI 10.1177/0894439319865903 -
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