Opportunities, risks and challenges of using social media to foster smart governance for smart cities

Lopes, Nuno and Lameiras, Mariana, "Opportunities, risks and challenges of using social media to foster smart governance for smart cities" 2nd International Multidisciplinary Conference on Computer and Energy Science (SpliTech 2017), Split, 2017/07/12-14.

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    Author Lopes, Nuno
    Lameiras, Mariana
    Title Opportunities, risks and challenges of using social media to foster smart governance for smart cities
    Event Series International Conference on Smart and Sustainable Technologies (SpliTech)
    Publication Date 2017-08
    Place of Publication New York
    Publisher IEEE
    Pages 1-5
    Title of Event 2nd International Multidisciplinary Conference on Computer and Energy Science (SpliTech 2017)
    Date of Event 2017/07/12-14
    Place of Event Split
    Language eng
    Abstract Social media are increasingly used with different purposes, ranging from attempts to reach wider audiences, to attract different publics, to propose alternative means for interaction with citizens and/or other stakeholders. Apparently, there is an immense list of possibilities and there is potential to explore social media as one of the vehicles for providing smart governance for smart cities taking into account governance principles such as openness (i.e. transparency), accountability, collaboration (i.e. involvement of all stakeholders) and participatory processes (i.e. citizens’ participation). This paper identifies the challenges, opportunities and risks of social media usage for smart cities to foster smart governance based on the scientific literature. Although we did not find many scientific papers about the role of social media for smart governance, interesting possibilities are addressed. In addition, there is a lack of empirical work. Our conclusions point out that we are in the infancy of this field, taking the first steps in leveraging the potential of social media on smart governance.
    UNBIS Thesaurus SOCIAL MEDIA
    Keyword smart cities
    smart governance
    opportunities
    risks
    Copyright Holder IEEE
    Copyright Year 2017
    Copyright type All rights reserved
    ISBN 9789532900
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    Created: Mon, 27 May 2019, 22:15:25 JST by Mario Peixoto on behalf of UNU EGOV