Tackling identity management, service delivery, and social security challenges: technology trends and partnership models

Meyerhoff Nielsen, Morten, "Tackling identity management, service delivery, and social security challenges: technology trends and partnership models" 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019), Melbourne, 2019/04/03-05.

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    Author Meyerhoff Nielsen, Morten
    Title Tackling identity management, service delivery, and social security challenges: technology trends and partnership models
    Event Series International Conference on Theory and Practice of Electronic Governance (ICEGOV)
    Publication Date 2019-05
    Place of Publication New York
    Publisher ACM Press
    Pages 1-5
    Title of Event 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019)
    Date of Event 2019/04/03-05
    Place of Event Melbourne
    Language eng
    Abstract Today, 1.1 billion people have no formal identity. A full 50% of the world population does not have access to social security. At the same time, the number of 60+ year-olds will double to 2 billion by 2050, and the high levels of youth unemployment will limit the funds available for public services. Technology-driven efficiency and effectiveness in service production and delivery is part of the solution to these challenges and the Sustainable Development Goals. Secure and reliable identity management is a key enabler in the digital transformation of public service delivery, but many countries still bale. is paper highlights a number of technology trends in electronic identity management and partnership models for efficient and effective service delivery. e paper finds that digital identity and signature can provide cost-efficient, easy, secure, and personal service access. While there are strengths and weaknesses to all technical solution, technology is secondary when compared to the completeness, reliability, and quality of data. e cooperation between authorities facilitates efficient and effective identity management, and partnerships with the banking and telecom sectors for development, maintenance, and rollout can be especially beneficial.
    UNBIS Thesaurus TECHNOLOGY
    SOCIAL SECURITY
    Keyword identity management
    digital identity
    digital signature
    service delivery
    partnership models
    trend
    Copyright Holder ACM Press
    Copyright Year 2019
    Copyright type All rights reserved
    ISBN 9781450366441
    DOI 10.1145/3326365.3326366
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    Created: Tue, 21 May 2019, 19:07:06 JST by Mario Peixoto on behalf of UNU EGOV