Critical Participatory Design: Reflections on Engagement and Empowerment in a case of a Community Based Organization

Thinyane, Mamello, Bhat, Karthik, Goldkind, Lauri and Cannanure, Vikram K., "Critical Participatory Design: Reflections on Engagement and Empowerment in a case of a Community Based Organization" Proceedings of ACM Participatory Design Conference, Hasselt and Genk, 2018/08/20-24.

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  • Sub-type Conference paper
    Author Thinyane, Mamello
    Bhat, Karthik
    Goldkind, Lauri
    Cannanure, Vikram K.
    Title Critical Participatory Design: Reflections on Engagement and Empowerment in a case of a Community Based Organization
    Publication Date 2018-08-20
    Place of Publication New York
    Publisher Association for Computing Machinery
    Pages 10
    Title of Event Proceedings of ACM Participatory Design Conference
    Date of Event 2018/08/20-24
    Place of Event Hasselt and Genk
    Language eng
    Abstract Participatory Design (PD) methods serve a dual purpose of facilitating the achievement of superior design artifacts by connecting the designers and developers with their end-users, as well as catalyzing democratic engagement and empowerment of the end-users. These complementary goals of engaging and empowering individuals, who not only use the designed products but are also affected by these artifacts, have proven elusive to achieve in most cases. In this paper, we discuss a PD engagement with the staff of a community-based organization (CBO) towards developing a technology tool supporting their homeless outreach services. We undertake a critical qualitative inquiry, using a Situational Analysis analytic strategy to analyze the data reflecting on the complex dynamics of democratic engagement and participation, as well as empowerment in PD. The paper further unpacks the varied dependencies and relations between the elements and the discursive constructions prevalent in the situation of a PD session. It also presents a mapping of the various PD activities against levels of critical reflection.
    UNBIS Thesaurus EMPOWERMENT
    Keyword democratic engagement
    Participatory design
    ICT for development
    Copyright Holder The Authors
    Copyright Year 2018
    Copyright type All rights reserved
    ISBN 9781450363716
    DOI 10.1145/3210586.3210601
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    Created: Fri, 07 Sep 2018, 12:22:43 JST by Geneva Damayanti on behalf of UNU CS