Mobile financial services, financial inclusion, and development: A systematic review of academic literature
Kim, Minjin, Zoo, Hanah, Lee, Heejin and Kang, Juhee, (2018). Mobile financial services, financial inclusion, and development: A systematic review of academic literature. The Electronic Journal of Information Systems in Developing Countries, 84(4), 1-17
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Article
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Sub-type Journal article Author Kim, Minjin
Zoo, Hanah
Lee, Heejin
Kang, JuheeTitle Mobile financial services, financial inclusion, and development: A systematic review of academic literature Appearing in The Electronic Journal of Information Systems in Developing Countries Volume 84 Issue No. 4 Publication Date 2018-07-27 Place of Publication Massachusetts Publisher John Wiley & Sons, Ltd. Start page 1 End page 17 Language eng Abstract With the flagship success of m‐Pesa, financial services via mobile devices have become an important tool to facilitate the financial inclusion of the previously unbanked population in developing countries. Attempts to provide a landscape of academic research findings at the intersection of mobile financial services, financial inclusion, and development have been rather scant. To determine the key issues and gaps in the current academic research, this study conducts a systematic review of 54 academic research papers vis‐à‐vis the nexus of mobile financial services, financial inclusion, and development. The results show that the extant literature addresses three major clusters of topics: delivery, environmental factors, and the impact of mobile financial services. Still in the nascent stage of research, the topics covered in the literature indicate a bias towards institutional and individual preconditions for the implementation of mobile financial services, rather than actual supply and demand by users, and its impact on society. The choice of research methods also shows limited variety and depth. This study contributes towards understanding the existing research on mobile financial services for financial inclusion in developing countries and finding research gaps for future study. UNBIS Thesaurus DEVELOPMENT
DEVELOPING COUNTRIESKeyword Access to finance
Financial inclusion
Mobile financial services
Mobile phonesCopyright Holder John Wiley & Sons Ltd Copyright Year 2018 Copyright type All rights reserved ISSN 16814835 DOI 10.1002/isd2.12044 -
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