Mobile, Financial Inclusion and Development: A Critical Review of Academic Literature

Kim, Minjin, Zoo, Hanah, Lee, Heejin and Kang, Juhee, "Mobile, Financial Inclusion and Development: A Critical Review of Academic Literature" 10th Annual Pre-ICIS SIG Global Development Workshop, Seoul, 2017/12/10.

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Conference Publication

  • Sub-type Workshop paper
    Author Kim, Minjin
    Zoo, Hanah
    Lee, Heejin
    Kang, Juhee
    Title Mobile, Financial Inclusion and Development: A Critical Review of Academic Literature
    Event Series Annual Workshop of the AIS Special Interest Group for ICT in Global Development
    Publication Date 2017-12-10
    Place of Publication Seoul
    Publisher Association for Information Systems eLibrary
    Pages 28
    Title of Event 10th Annual Pre-ICIS SIG Global Development Workshop
    Date of Event 2017/12/10
    Place of Event Seoul
    Language eng
    Abstract With the flagship success of m-Pesa, mobile devices have become an important tool to facilitate financial inclusion of the previously unbanked population in developing countries. Attempts to provide a landscape of academic research findings from a critical perspective has been rather scant. To fill this gap, this study conducts a systematic review of 54 academic research papers vis-à-vis the nexus of mobile, financial inclusion and development. The result shows that the extant literature addresses three major clusters of topics including delivery, environmental factors, and impact of mobile financial services. Still in the nascent stage of research, the topics covered in the literature indicate a skewed balance towards delivery-related issues in a technology-oriented perspective rather than their linkages to financial inclusion and broader socioeconomic development. The choice of research methods also shows a limited variety and depth. This research contributes to understanding the current research on mobile financial services for financial inclusion in developing countries, and finding out research gaps for future study.
    Keyword Mobile financial service
    Financial inclusion
    Access to finance
    Mobile phones
    Copyright Holder The Authors
    Copyright Year 2017
    Copyright type All rights reserved
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    Created: Thu, 22 Feb 2018, 13:28:47 JST by Marcovecchio, Ignacio on behalf of UNU CS