Digital Government and Administrative Burden Reduction
Gonçalves Veiga, Linda, Janowski, Tomasz and Barbosa, Luís, "Digital Government and Administrative Burden Reduction" 9th International Conference on Theory and Practice of Electronic Governance (ICEGOV2016), Montevideo, 2016/03/01-03.
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http://dl.acm.org/citation.cfm?id=2910107&CFID=854164776&CFTOKEN=33720414 Link
http://dx.doi.org/10.1145/2910019.2910107 Full text from publisher -
Sub-type Conference paper Author Gonçalves Veiga, Linda
Janowski, Tomasz
Barbosa, LuísTitle Digital Government and Administrative Burden Reduction Event Series International Conference on Theory and Practice of Electronic Governance (ICEGOV) Publication Date 2016-03 Place of Publication New York Publisher ACM Press Pages 323-326 Title of Event 9th International Conference on Theory and Practice of Electronic Governance (ICEGOV2016) Date of Event 2016/03/01-03 Place of Event Montevideo Language eng Abstract Administrative burden represents the costs to businesses, citizens and the administration itself of complying with government regulations and procedures. The burden tends to increase with new forms of public governance that rely less on direct decisions and actions undertaken by traditional government bureaucracies, and more on government creating and regulating the environment for other, non-state actors to jointly address public needs. Based on the reviews of research and policy literature, this paper explores administrative burden as a policy problem, presents how Digital Government (DG) could be applied to address this problem, and identifies societal adoption, organizational readiness and other conditions under which DG can be an effective tool for Administrative Burden Reduction (ABR). Finally, the paper tracks ABR to the latest Contextualization stage in the DG evolution, and discusses possible development approaches and technological potential of pursuing ABR through DG. Keyword Administrative Burden
Administrative Burden Reduction
Digital Government
Societal Adoption
Organizational Readiness
Digital Government Evolution
ContextualizationCopyright Holder ACM Press Copyright Year 2016 Copyright type All rights reserved ISBN 9781450336 DOI 10.1145/2910019.2910107 -
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