Building theoretical foundations for electronic governance benchmarking

Ojo, Adegboyega, Janowski, Tomasz and Estevez, Elsa, "Building theoretical foundations for electronic governance benchmarking" 10th IFIP Annual EGOV Conference, Delft, 2011/08-09/28-02.

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Conference Publication

  • Sub-type Conference paper
    Author Ojo, Adegboyega
    Janowski, Tomasz
    Estevez, Elsa
    Title Building theoretical foundations for electronic governance benchmarking
    Publication Date 2011
    Place of Publication Delft
    Publisher Springer
    Pages 12
    Title of Event 10th IFIP Annual EGOV Conference
    Date of Event 2011/08-09/28-02
    Place of Event Delft
    Language eng

    The success of the electronic governance (EGOV) benchmarking has been limited so far. Lacking a theory to integrate existing conceptualizations has made the acquisition and sharing of knowledge produced by different benchmarking exercises difficult. In order to address this problem, this paper: 1) explains the nature of the EGOV benchmarking activity though a wellestablished theoretical framework - Activity Theory, 2) applies the framework to carry out a mapping between a number of existing EGOV benchmarking conceptualizations, 3) develops an unified conceptualization based on these mappings and 4) validates the resulting model though a real-life national EGOV strategy development project. The use of the Activity Theory in the paper has enabled defining and relating initial dimensions of the EGOV benchmarking activity, and mapping the dimensions present in existing conceptualizations. This not only created a unifying theoretical basis for conceptualizing the EGOV benchmarking activity but allowed learning from and integrating existing conceptualizations. The work impacts on the EGOV benchmarking practice by enabling a logical design of the activity, and contextually correct understanding of existing EGOV benchmarking results with respect to their intended usage.

    Copyright Holder Springer
    Copyright Year 2011
    Copyright type All rights reserved
    ISBN 9783642228773
    DOI 10.1007/978-3-642-22878-0_2
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    Created: Thu, 25 Jun 2015, 10:40:12 JST