Mobile governance for development: strategies for migrant head porters in Ghana

A promising strategy to promote good governance is harnessing the opportunities provided by the use of mobile phones, widely accessible to most segments of the society, for delivering public information and services and for decision-making by government. This paper investigates the design and implementation of mobile governance (MGOV) strategies for development (MGOV4D). Specifically, it presents an MGOV4D strategy framework to support mobile Information and Communication Technologies (ICT) for development (MICT4D) projects in meeting their development objectives. The paper consists of four parts. First, it presents a framework for determining the governance and related MGOV requirements for MICT4D initiatives. Second, it applies the framework to determine the MGOV4D requirements for a concrete case study of migrant head porters – local micro-logistic service providers from Ghana, involving the use of mobile phones to meet the porters’ livelihood needs. Third, based on the identified requirements, it presents a set of MICT4D initiatives that could be developed into MGOV4D programs to address the requirements. Fourth, it synthesizes the MGOV4D strategies that can support the inclusion objectives for the head porters and similar vulnerable groups. In the conclusions, the paper discusses how these results can support policy efforts for achieving the Millennium Development Goal 1 – Poverty Alleviation, and 3 – Gender (specifically Women Empowerment).