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Bertot, John, Estevez, Elsa and Janowski, Tomasz, "Digital Public Service Innovation: Framework Proposal" 9th International Conference on Theory and Practice of Electronic Governance (ICEGOV2016), Montevideo, 2016/03/01-03. 496   0
Bertot, John, Estevez, Elsa and Mellouli, Sehl ed. Proceedings of the 9th International Conference on Theory and Practice of Electronic Governance (ICEGOV2016) 2016/03/01-03 Montevideo. New York: ACM Press, 2016. 555