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Sarantis, Demetrios, Liachnis, Sotirios-Georgios and Soares, Delfina, "A comparative assessment of local government websites in Greece" 7th International Conference on E-Commerce, E-Business and E-Government (ICEEG 2023), Plymouth, 2023/04/27-29. 238  
Alarabiat, Ayman, Soares, Delfina, Ferreira, Luís and de Sá-Soares, Filipe, "Analyzing e-governance assessment initiatives: an exploratory study" 19th Annual International Conference on Digital Government Research (dg.o 2018), Delft, 2018/05-06/30-01. 771 336
Kawashita, Ilka, Baptista, Ana Alice and Soares, Delfina, "An Assessment of Open Government Data Benchmark Instruments" IFIP WG 8.5 International Conference EGOV-CeDEM-ePart 2020, Online, 2020/08-09/31-02. 350  
Dutra, Débora and Soares, Delfina, "An Overview of the Current State of m-Government Research" 18th European Conference on Digital Government (ECDG 2018), 2018/10/25-26, Santiago de Compostela. 672  
Araujo, Wagner, Soares, Delfina, Carvalho, João Álvaro and Carvalho, Joana, "A Prescriptive Framework for the Formulation of E-GOV Strategies Taking into Account International Rankings" EGOV-CeDEM-ePart 2021, Granada, 2021/09/07-09. 377 101
Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2022). Assessment of Portuguese Hospitals' Websites using HSWAI. United Nations University (UNU-EGOV). 406 136
Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2021). Assessment of the Portuguese Hospitals Websites using HSWAI. United Nations University (UNU-EGOV). 978 485
Ben Dhaou, Soumaya, Lameiras, Mariana, Soares, Delfina and Rohman, Ibrahim, "Bridging between Policy-Making and Academic Research: A Within-Case Analysis of the International Rankings for Justice" EGOV-CeDEM-ePart 2018, Krems, 2018/09/03-05. 800  
Soares, Delfina, Amaral, Luís, Ferreira, Luís, Lameiras, Mariana and Ramos, Luís Felipe (2019). Caracterização da Função TIC/Informática nas Câmaras Municipais Portuguesas. Universidade do Minho. 758 283
Almeida, Inês and Soares, Delfina, "Characterization of the IST function in Municipalities: A framework and an instrument" 11th International Conference on Theory and Practice of Electronic Governance (ICEGOV2018), Galway, 2018/04/04-06. 600  
Maia Ribeiro, Manuella, Soares, Delfina, Macaya, Javiera and Meyerhoff Nielsen, Morten (2024). Citizen-centered digital government: Approaches for advancing the public sector’s use of technologies based on demand-side data. Brazilian Presidency of the G20+. 149 52
Lameiras, Mariana, Soares, Delfina and Amaral, Luís, "Communication with local governments" ICEGOV 2022, Guimarães, 2022/10/04-07. 103 48
Lameiras, Mariana, Soares, Delfina and Amaral, Luís, "Communication with Local Governments: An Assessment of E-mail Responsiveness" 15th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2022), Guimarães, 2022/10/04-07. 294 68
Dutra, Débora and Soares, Delfina, "Decision-making factors for the provision of mobile government solutions" 11th International Conference on Theory and Practice of Electronic Governance (ICEGOV2018), Galway, 2018/04/04-06. 661  
Sarantis, Demetrios, Papadopoulos, Stylianos, Soares, Delfina and Carvalho, Joana, "Design and Implementation of Hospital Online Services: In-Depth Assessment of Greece" 9th International Conference on eDemocracy & eGovernment (ICEDEG 2023), Quito, 2023/04/03-05. 189  
Alarabiat, Ayman, Soares, Delfina and Estevez, Elsa, (2020). Determinants of citizens' intention to engage in government-led electronic participation initiatives through Facebook. Government Information Quarterly, 38(1), n/a-n/a 366  
Sarantis, Demetrios and Soares, Delfina, "Developing Health Sector Website Assessment Instrument: Outcomes from Portuguese Hospitals" 6th International Conference on eDemocracy & eGovernment (ICEDEG 2019), Quito, 2019/04/24-26. 616  
Kawashita, Ilka, Baptista, Ana Alice and Soares, Delfina, "E-government maturity models: more of the same?" 7th International Conference on eDemocracy & eGovernment (ICEDEG 2020), Buenos Aires, 2020/04/22-24. 291  
Tavares, António, Soares, Delfina S. and Estevez, Elsa, "Electronic Governance for Context-Specific Public Service: a Survey of the Literature" 9th International Conference on Theory and Practice of Electronic Governance (ICEGOV2016), Montevideo, 2016/03/01-03. 1090   0
Soares, Delfina, Araujo, Wagner and Carvalho, Joana, "Electronic governance policy measurement, assessment and monitoring: a discussion" in ICT Electronic Government 2017: Survey on the use of information and communication technologies in the Brazilian public sector (São Paulo: Grappa Marketing Editorial, 2018), 173-182. 756  
Alarabiat, Ayman and Soares, Delfina S., "Electronic Participation through Social Media" 9th International Conference on Theory and Practice of Electronic Governance (ICEGOV2016), Montevideo, 2016/03/01-03. 792   0
Alarabiat, Ayman, Soares, Delfina S. and Estevez, Elsa, "Electronic Participation with a Special Reference to Social Media - A Literature Review" IFIP EGOV-ePart 2016, Guimarães, 2016/09/05-08. 881   0
Lameiras, Mariana, Ben Dhaou, Soumaya and Soares, Delfina, "Evidence-based research for Intelligent Governments: Lessons learned from the Justice system" The 21st Annual International Conference on Digital Government Research (dg.o 2020), Online, 2020/06/15-19. 484  
Lameiras, Mariana, Ben Dhaou, Soumaya and Soares, Delfina, "Evidence-based research for Intelligent Governments: Lessons learned from the Justice system" 21st Annual International Conference on Digital Government Research (dg.o 2020), Online, 2020/06/15-19. 620  
Alarabiat, Ayman, Hujran, Omar, Soares, Delfina and Tarhini, Ali, (2021). Examining students' continuous use of online learning in the post-COVID-19 era: an application of the process virtualization theory. Information Technology & People, ahead-of-print(ahead-of-print), n/a-n/a 332  
Sarantis, Demetrios and Soares, Delfina, "From a Literature Review to a Conceptual Framework for Health Sector Websites' Assessment" IFIP EGOV-ePart 2017, Saint Petersburg, 2017/09/04-07. 1086   0
Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2019). Health Sector Website Assessment Instrument: notes on the assessment method. United Nations University (UNU-EGOV). 423 114
Sarantis, Demetrios, Soares, Delfina and Carvalho, Joana, "HSWAI: a health sector website assessment instrument" 13th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2020), Online, 2020/09/23-25. 622 340
Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2021). HSWAI: Instrument Design and Validation Process. United Nations University (UNU-EGOV). 412 143
Soares, Delfina, Sarantis, Demetrios and Lameiras, Mariana, "Improve cities resilience and sustainability through e-government assessment" in United Nations E-Government Survey 2018: Gearing E-Government to Support Transformation towards Sustainable and Resilient Societies ed. Aquaro, Vincenzo and Schweinfest, Stefan (New York: United Nations, 2018), 151-175. 812  
Santos, Luís and Soares, Delfina, "Information Systems in schools: improving governance good-practices" 11th International Conference on Theory and Practice of Electronic Governance (ICEGOV2018), Galway, 2018/04/04-06. 518  
Araujo, Wagner, Soares, Delfina and Carvalho, João Álvaro, "International Rankings in E-GOV Strategy Formulation: Appraisal of Their Use and Relevance" EGOV-CeDEM-ePart 2021, Granada, 2021/09/07-09. 359 95
Lameiras, Mariana, Maria João Costa, Ben Dhaou, Soumaya and Soares, Delfina, "Key indicators for justice: evidence-based research for policy-making" 13th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2020), Online, 2020/09/23-25. 580 175
Sarantis, Demetrios and Soares, Delfina, "Literature on Website Evaluation in Health Sector" 10th IADIS International Conference Information Systems, Budapest, 2017/04/10-12. 475  
Sarantis, Demetrios, Soares, Delfina, Susar, Deniz and Aquaro, Vincenzo, "Local e-Government Development: Results of an international survey" 15th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2022), Guimarães, 2022/10/04-07. 244 161
Dutra, Débora and Soares, Delfina, "Mobile Applications in Central Government of Brazil and Portugal" 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019), Melbourne, 2019/04/03-05. 542 592
Soares, Delfina, Amaral, Luís, Ferreira, Luís and Lameiras, Mariana (2019). Método de Avaliação da Presença na Internet das Câmaras Municipais Portuguesas (Versão 5.0). Universidade do Minho. 527 189
Alarabiat, Ayman, Soares, Delfina and Estevez, Elsa, "Municipalities e-Participation initiatives through Facebook: citizens perspective" 13th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2020), Online, 2020/09/23-25. 549 397
Kawashita, Ilka, Baptista, Ana Alice and Soares, Delfina, "Open Government Data Use by the Public Sector - an Overview of its Benefits, Barriers, Drivers, and Enablers" 55th Hawaii International Conference on System Sciences, Hawaii, 2022/01/04-07. 446  
Soares, Delfina, Amaral, Luís, Ferreira, Luís and Lameiras, Mariana (2019). Presença na Internet das Câmaras Municipais Portuguesas em 2019: Estudo sobre Local e-Government em Portugal. Universidade do Minho. 704 564
Scholl, Hans J., Glassey, Olivier, Janssen, Marijn, Klievink, Bram, Lindgren, Ida, Parycek, Peter, Tambouris, Efthimios, Wimmer, Maria A., Janowski, Tomasz and Soares, Delfina S. ed. Proceedings of the 8th IFIP WG 8.5 International Conference, EGOV 2016 2016/09/05-08 Guimarães. New York: Springer, 2016. 746  
Tambouris, Efthimios, Panagiotopoulos, Panos, Sæbø, Øysten, Wimmer, Maria A., Pardo, Theresa A., Charalabidis, Yannis, Soares, Delfina S. and Janowski, Tomasz ed. Proceedings of the 8th IFIP WG 8.5 International Conference, ePart 2016 2016/09/05-08 Guimarães. New York: Springer, 2016. 741  
Kankanhalli, Atreyi, Ojo, Adegboyega and Soares, Delfina ed. Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance (ICEGOV2018) 2018/04/04-06 Galway. New York: ACM Press, 2018. 712  
Amaral, Luís, Soares, Delfina and Zheng, Lei ed. Proceedings of the 15th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2022) 2022/10/04-07 Guimarães. New York: Association for Computing Machinery, 2022. 217  
Susar, Deniz, Soares, Delfina, Alarabiat, Ayman, Lameiras, Mariana and Sarantis, Demetrios, "Regional Challenges and Opportunities" in United Nations E-Government Survey 2020 (New York: United Nations, 2020), 63-85. 370  
Lopes, Nuno, Soares, Delfina S., Nielsen, Morten M. and Tavares, António, "Research Gaps on Public Service Delivery" 10th International Conference on Theory and Practice of Electronic Governance (ICEGOV2017), New Delhi, 2017/03/07-09. 1246   0
Ramos, Luís Felipe M., Lameiras, Mariana, Soares, Delfina and Amaral, Luís, "The Importance of ICT in Local Governments: Results from a Survey on the Characterization of the ICT Function in Portugal" EGOV-CeDEM-ePart 2021, Granada, 2021/09/07-09. 285  
Sarantis, Demetrios and Soares, Delfina, "Towards Health Sector Web Presence Assessment: Defining Criteria and Indicators" 11th International Conference on Theory and Practice of Electronic Governance (ICEGOV2018), Galway, 2018/04/04-06. 567  
Ramos, Luís Felipe, Lameiras, Mariana, Soares, Delfina and Amaral, Luís, "Who is behind the scenes of the ICT backstage? A study of the ICT resources in local governments" 14th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2021), Athens, 2021/10/06/08. 455 153
Carvalho, Joana and Soares, Delfina, "Who Is Measuring What and How in EGOV Domain?" EGOV-CeDEM-ePart 2018, Krems, 2018/09/03-05. 623