What Motivates Local Governments to Be Efficient? Evidence from Philippine Cities
Distor, Charmaine and Khaltar, Odkhuu, (2022). What Motivates Local Governments to Be Efficient? Evidence from Philippine Cities. Sustainability, 14(15), 9426-9441
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Sub-type Journal article Author Distor, Charmaine
Khaltar, OdkhuuTitle What Motivates Local Governments to Be Efficient? Evidence from Philippine Cities Appearing in Sustainability Check publisher's open access policy Volume 14 Issue No. 15 Publication Date 2022-08-01 Place of Publication Basel Publisher MDPI Start page 9426 End page 9441 Language eng Abstract This study sought to identify the drivers of local government efficiency by investigating three key motivations: internal capacity, rewards for good performance, and compliance with the national government. This paper studied the business registration efficiency cases of 141 highly urbanized and component cities in the Philippines using the cities and municipalities competitiveness index dataset from 2017 to 2019. It was found that capacity-related factors are the most influential in motivating Philippine cities to be more efficient in their business registration processes. Having a higher institutional capacity, higher public service experiences, and good technology infrastructure contribute immensely to better service delivery. Compliance with the national government’s directions on public service standards also positively influences efficiency. In addition, it was confirmed that these factors may appear differently, depending on cities’ size statuses. Other policy implications and recommendations for future research are discussed. Keyword local government
business registration efficiency
capacity-reward-compliance framework
PhilippinesCopyright Holder The Authors Copyright Year 2022 Copyright type Creative commons ISSN 2071-1050 ISBN 97830394559 DOI 10.3390/su14159426 -
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