A comparative assessment of local government websites in Greece

Sarantis, Demetrios, Liachnis, Sotirios-Georgios and Soares, Delfina, "A comparative assessment of local government websites in Greece" 7th International Conference on E-Commerce, E-Business and E-Government (ICEEG 2023), Plymouth, 2023/04/27-29.

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Conference Publication
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UNU-EGOV Conference Publications

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  • Sub-type Conference paper
    Author Sarantis, Demetrios
    Liachnis, Sotirios-Georgios
    Soares, Delfina
    Title A comparative assessment of local government websites in Greece
    Event Series International Conference on E-Commerce, E-Business and E-Government (ICEEG)
    Publication Date 2023-07
    Place of Publication New York
    Publisher ACM
    Pages 1-7
    Title of Event 7th International Conference on E-Commerce, E-Business and E-Government (ICEEG 2023)
    Date of Event 2023/04/27-29
    Place of Event Plymouth
    Language eng
    Abstract Local governments such as municipalities usually offer their residents a wider variety of interaction possibilities compared to central governments. These possibilities are augmented and intensified with the application of emerging technologies. The purpose of this study is to provide evidence about the status of Greek local government websites by employing the United Nations’ Local Online Service Index (LOSI) methodology to assess the websites of 74 major Greek cities. Results are analysed quantitatively and compared with the LOSI UN Survey results to indicate the relative status of Greek official municipal websites. The results indicate that while Greek local governments score well in institutional framework, content and technology aspects, they do not adequately provide online service and participation possibilities to their residents. Based on the assessment results, we cross-examine and discuss the relation between the education and financial status of local government and its digital development. These findings can help local and centralgovernment decision makers to identify gaps, design solutions and draw their particular attention to further develop more usable local government websites.
    UNBIS Thesaurus LOCAL GOVERNMENT
    E-GOVERNMENT
    Keyword assessment
    digital government
    municipality
    city
    Copyright Holder ACM
    Copyright Year 2023
    Copyright type All rights reserved
    ISBN 9798400708398
    DOI 10.1145/3599609.3599618
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    Created: Tue, 25 Jul 2023, 21:48:23 JST by Mario Peixoto on behalf of UNU EGOV