How Small Islands Can Leverage Digital Analytics For Better Public Services
Handforth, Calum, Ding, Genevieve and Lopes, Claudia A., (2022). How Small Islands Can Leverage Digital Analytics For Better Public Services. Island Innovation, n/a-n/a
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Article
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Sub-type Website article Author Handforth, Calum
Ding, Genevieve
Lopes, Claudia A.Title How Small Islands Can Leverage Digital Analytics For Better Public Services Appearing in Island Innovation Publication Date 2022-03-31 Place of Publication London Publisher Island Innovation Start page n/a End page n/a Language eng Abstract COVID-19 has required governments to turn to digital interventions – and become more data-driven – to enhance the efficiency, resilience, and inclusivity of public services. Small Island Developing States (SIDS), in particular, are embracing new technologies. In the midst of the pandemic, Cabo Verde, and São Tomé and Príncipe implemented open-source district health information systems to enhance health coverage, whilst Dominica launched a digital marketplace for freelancers to generate income online. This growing digitalisation means that public services are becoming ‘always on’, reaching wider and more diverse groups of citizens, and generating unprecedented amounts of data. This ‘revolution in data’ provides exciting and new opportunities to improve the relevance and impact of public services – and to ensure that no one is excluded. However, using this data to drive better public services – and to understand what does and does not work – requires new tools, and new ways of thinking and working. It requires ‘digital analytics’. UNBIS Thesaurus ISLANDS
PUBLIC SERVICES
FINANCEKeyword Digital anakytics Copyright Holder The Authors Copyright Year 2022 Copyright type Creative commons -
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