Apprise: inclusive innovation for enhancing the agency of vulnerable populations in the context of anti-trafficking responses

Sassetti, Francisca and Thinyane, Hannah, (2021). Apprise: inclusive innovation for enhancing the agency of vulnerable populations in the context of anti-trafficking responses. Innovation and Development, n/a-n/a

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  • Sub-type Journal article
    Author Sassetti, Francisca
    Thinyane, Hannah
    Title Apprise: inclusive innovation for enhancing the agency of vulnerable populations in the context of anti-trafficking responses
    Appearing in Innovation and Development
    Publication Date 2021-07-12
    Place of Publication Oxfordshire
    Publisher Taylor and Francis
    Start page n/a
    End page n/a
    Language eng
    Abstract This paper examines the design, development and implementation of an anti-trafficking intervention in Thailand, focusing on its context, supportive mechanisms, and outcomes. It reflects on a three-year engagement with government, NGOs and vulnerable workers to determine if there was a role for technology to support the initial screening phase of labour inspections. As part of this engagement we developed Apprise, a mobile app to enable proactive and robust screening of vulnerable populations for indications of labour exploitation and forced labour. The paper analyses the value sensitive and inclusive innovation process we undertook, aimed at empowering workers by enhancing their freedom to live the lives they have reason to value. We argue that, through prolonged engagements and higher levels of inclusive innovation, it is possible to uncover more of stakeholders’ underlying motivations and tensions for using digital technology. We also draw from amplification theory that posits that digital technology serves an amplifier of institutional and human intent and capacity. We argue that even with the most carefully designed systems, users will (mis)use technology to serve their original purposes. We discuss critical implications on the human welfare and privacy of vulnerable workers in the use of digital tools such as Apprise.
    Keyword Amplification theory
    Capability approach
    Human trafficking
    inclusive innovation
    labour exploitation
    Value Sensitive Design
    Copyright Holder The Authors
    Copyright Year 2021
    Copyright type All rights reserved
    DOI 10.1080/2157930X.2020.1854249
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    Created: Fri, 16 Jul 2021, 09:16:50 JST by Zachary Karaul on behalf of UNU CS