Does Electric Prepaid Meters Decrease Payment Delinquency? Evidence from Data Centric Analysis of Electricity Consumption in Dhaka, Bangladesh
Bin Rabbani, Shourav, Ali, Ahsan Amin and Zaber, Moinul, "Does Electric Prepaid Meters Decrease Payment Delinquency? Evidence from Data Centric Analysis of Electricity Consumption in Dhaka, Bangladesh" 2020 IEEE Region 10 Symposium (TENSYMP 2020), Dhaka, 2020/06/05-07.
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Sub-type Conference paper Author Bin Rabbani, Shourav
Ali, Ahsan Amin
Zaber, MoinulTitle Does Electric Prepaid Meters Decrease Payment Delinquency? Evidence from Data Centric Analysis of Electricity Consumption in Dhaka, Bangladesh Event Series IEEE Region 10 Symposium (TENSYMP) Publication Date 2020-11 Place of Publication New York Publisher Institute of Electrical and Electronics Engineers (IEEE) Pages 1636-1639 Title of Event 2020 IEEE Region 10 Symposium (TENSYMP 2020) Date of Event 2020/06/05-07 Place of Event Dhaka Language eng Abstract Prepaid electricity meters are favored by power distribution companies to improve revenue collection, debt prevention and ensure customer satisfaction. In this paper, we investigate changes in bill payments pattern of customers in Dhaka, Bangladesh who had switched from post to pre-payment meters. We collected postpaid bill and prepaid recharge payment data over there years. We specifically look into payment behavior of residential household customers to understand the effect of prepaid meters on payment delinquency. Analysis of postpaid bill indicate that at least 32% households skipped paying one or more bills over a period of one year. Households consuming 100-300 KWH accounts for almost 51% of the total delinquent households. After prepaid switch, approximately 46% of all households are making prepayments every month. 52% of households who skip paying bill and 45% of households who pay bill after due date, at least once, are now recharging every month. Overall the technological intervention shows considerable reduction of retail debts and a behavioral shift towards on time payment. Keyword prepaid meter
payment behavior
research line technologyCopyright Holder Institute of Electrical and Electronics Engineers (IEEE) Copyright Year 2020 Copyright type All rights reserved ISBN 9781728173665 DOI 10.1109/TENSYMP50017.2020.9230814 -
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