Internet and Online Governmental Services Use Divide: Evidence From Oman

Martins, João and Al-Shekaili, Hamed, (2019). Internet and Online Governmental Services Use Divide: Evidence From Oman. Social Science Computer Review, 39(3), 469-480

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  • Sub-type Journal article
    Author Martins, João
    Al-Shekaili, Hamed
    Title Internet and Online Governmental Services Use Divide: Evidence From Oman
    Appearing in Social Science Computer Review
    Volume 39
    Issue No. 3
    Publication Date 2019-07
    Place of Publication Thousand Oaks
    Publisher SAGE Publishing
    Start page 469
    End page 480
    Language eng
    Abstract Based on a sample of 21,546 individuals and 5,224 households, we use multilevel probit models to analyze the divides in the use of the Internet and online governmental services in Oman. We also study the main self-reported reasons for not using the Internet. The results reveal that characteristics such as education, employment status, nationality, role in the household, or age influence the likelihood of using both the Internet and online governmental services. Gender is only a relevant explanatory variable in the Internet use case. Although a gender divide exists in the online governmental services use, it is explained by differences in other individual characteristics. No need, lack of basic Information and Communication Technology skills and illiteracy are the most common explanations for not using the Internet.
    UNBIS Thesaurus OMAN
    DIGITAL DIVIDE
    Keyword Internet use
    online services use
    survey
    Copyright Holder The Authors
    Copyright Year 2019
    Copyright type All rights reserved
    DOI 10.1177/0894439319865903
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    Created: Tue, 10 Sep 2019, 20:25:25 JST by Mario Peixoto on behalf of UNU EGOV