Literature on Website Evaluation in Health Sector

Sarantis, Demetrios and Soares, Delfina, "Literature on Website Evaluation in Health Sector" 10th IADIS International Conference Information Systems, Budapest, 2017/04/10-12.

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Conference Publication
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UNU-EGOV Conference Publications

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  • Sub-type Conference paper
    Author Sarantis, Demetrios
    Soares, Delfina
    Title Literature on Website Evaluation in Health Sector
    Event Series IADIS International Conference Information Systems
    Publication Date 2017
    Place of Publication n/a
    Publisher International Association for Development of the Information Society (IADIS)
    Pages 93-100
    Title of Event 10th IADIS International Conference Information Systems
    Date of Event 2017/04/10-12
    Place of Event Budapest
    Language eng
    Abstract A critical element in the evolution of health sector services provided through the internet is the development of appropriate websites that adequately serve the patients' needs. Hospitals, in order to deliver superior online services must first understand and then satisfy users’ expectations. Health sector website assessment is built on identifying underlying dimensions, and conceptualizing relative metrics. Research and practitioner interest in health sector website assessment has considerably risen in recent years. In this article aspects of relative academic studies in health sector website assessment are reviewed and a holistic health sector websites’ assessment framework is proposed, defining criteria and their relative indicators.
    UNBIS Thesaurus E-GOVERNMENT
    Keyword e-Health
    assessment framework
    Copyright Holder IADIS
    Copyright Year 2017
    Copyright type All rights reserved
    ISBN 9789898533623
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    Created: Thu, 08 Aug 2019, 00:01:34 JST by Mario Peixoto on behalf of UNU EGOV