Tackling identity management, service delivery, and social security challenges: technology trends and partnership models
Meyerhoff Nielsen, Morten, "Tackling identity management, service delivery, and social security challenges: technology trends and partnership models" 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019), Melbourne, 2019/04/03-05.
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Sub-type Conference paper Author Meyerhoff Nielsen, Morten Title Tackling identity management, service delivery, and social security challenges: technology trends and partnership models Event Series International Conference on Theory and Practice of Electronic Governance (ICEGOV) Publication Date 2019-05 Place of Publication New York Publisher ACM Press Pages 1-5 Title of Event 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019) Date of Event 2019/04/03-05 Place of Event Melbourne Language eng Abstract Today, 1.1 billion people have no formal identity. A full 50% of the world population does not have access to social security. At the same time, the number of 60+ year-olds will double to 2 billion by 2050, and the high levels of youth unemployment will limit the funds available for public services. Technology-driven efficiency and effectiveness in service production and delivery is part of the solution to these challenges and the Sustainable Development Goals. Secure and reliable identity management is a key enabler in the digital transformation of public service delivery, but many countries still bale. is paper highlights a number of technology trends in electronic identity management and partnership models for efficient and effective service delivery. e paper finds that digital identity and signature can provide cost-efficient, easy, secure, and personal service access. While there are strengths and weaknesses to all technical solution, technology is secondary when compared to the completeness, reliability, and quality of data. e cooperation between authorities facilitates efficient and effective identity management, and partnerships with the banking and telecom sectors for development, maintenance, and rollout can be especially beneficial. UNBIS Thesaurus TECHNOLOGY
SOCIAL SECURITYKeyword identity management
digital identity
digital signature
service delivery
partnership models
trendCopyright Holder ACM Press Copyright Year 2019 Copyright type All rights reserved ISBN 9781450366441 DOI 10.1145/3326365.3326366 -
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