Administrative Burden Reduction Over Time: Literature Review, Trends and Gap Analysis

Nielsen, Morten M., Carvalho, Nuno, Veiga, Linda Gonçalves and Barbosa, Luís Soares, "Administrative Burden Reduction Over Time: Literature Review, Trends and Gap Analysis" 10th International Conference on Theory and Practice of Electronic Governance (ICEGOV2017), New Delhi, 2017/03/07-09.

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  • Sub-type Conference paper
    Author Nielsen, Morten M.
    Carvalho, Nuno
    Veiga, Linda Gonçalves
    Barbosa, Luís Soares
    Title Administrative Burden Reduction Over Time: Literature Review, Trends and Gap Analysis
    Event Series International Conference on Theory and Practice of Electronic Governance (ICEGOV)
    Publication Date 2017-05
    Place of Publication New York
    Publisher ACM Press
    Pages 140-148
    Title of Event 10th International Conference on Theory and Practice of Electronic Governance (ICEGOV2017)
    Date of Event 2017/03/07-09
    Place of Event New Delhi
    Language eng
    Abstract Burden reduction is a key issue in modern public administrations’ and businesses’ agendas. Compliance with mandatory regulations can have a direct impact on a country’s economic performance, growth, and development. Research in this area, contributes to a better understanding of the implications and context of administrative burden, and increases the efficiency of the strategies adopted to reduce it. The goal of this study is to undertake a review of the current state of the art on Administrative Burden Reduction (ABR), in order to gain a deeper insight about the subject, identify current gaps, and better plan for future research. A total of 122 papers were identified as relevant, out of a pool of 742 papers retrieved from the current literature. The relevant papers were analyzed across four dimensions: methodology, type and focus, and targeted stakeholders. Three key gaps were identified and discussed in relation to: citizen orientated services and burden reduction; empirical research and post-initiative re-evaluation; and, the role of stakeholders, interest groups and end-users in driving ABR. Lastly a conceptual framework model and next steps are proposed.
    Keyword Administrative burden reduction
    red-tape
    public administration
    trends
    literature review
    research gaps
    state of the art
    Copyright Holder ACM Press
    Copyright Year 2017
    Copyright type All rights reserved
    ISBN 9781450348
    DOI 10.1145/3047273.3047334
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    Created: Fri, 09 Jun 2017, 19:33:38 JST by Mario Peixoto on behalf of UNU EGOV