MobiSAM: Reflections from a four year case study using technology to increase public participation in local government in South Africa

Thinyane, Hannah, (2017). MobiSAM: Reflections from a four year case study using technology to increase public participation in local government in South Africa. The Journal of Community Informatics, 13(1), 25-49

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  • Sub-type Journal article
    Author Thinyane, Hannah
    Title MobiSAM: Reflections from a four year case study using technology to increase public participation in local government in South Africa
    Appearing in The Journal of Community Informatics
    Volume 13
    Issue No. 1
    Publication Date 2017-04
    Place of Publication Vancouver
    Publisher Journal of Community Informatics
    Start page 25
    End page 49
    Language eng
    Abstract This paper reflects on a four year evaluation on the use of a mobile platform, MobiSAM, to support increased participation in local government. It describes the lessons learnt in the design, development and evaluation of the initiative. MobiSAM uses a community based co-design methodology, emphasizing the importance of community’s voices throughout the design and evaluation of the project. Attention is drawn to the education and awareness raising interventions undertaken in order to scaffold the deployment of the system. A discussion of the findings of the project is also provided in order for other actors in the field to learn from MobiSAM’s successes and failures. Special attention is focused on the political stability and communication capacity required to successfully undertake initiatives such as this.
    Copyright Holder The Author
    Copyright Year 2017
    Copyright type Creative commons
    ISSN 17124441
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    Created: Tue, 16 May 2017, 17:13:06 JST by Marcovecchio, Ignacio on behalf of UNU CS