Determining progress towards e-government: what are the core indicators?

There are several well-established surveys on e-government. These surveys employ different assessment models for e-readiness, digital divide and other relevant factors, leading to varying conclusions on the global state of e-government. This paper presents a comparative study of 11 international surveys on egovernment between 2001 and 2004. It identifies a common set of ‘core indicators’ for assessing e-readiness and suggests ways to determine the weights for them. The paper also introduces the concept of a ‘target eready state’ and examines how it may provide a scale for determining the progress of individual countries.