Government-wide workflow infrastructure to enable virtual government organizations

Oteniya, Olumide, Janowski, Tomasz and Ojo, Adegboyega, "Government-wide workflow infrastructure to enable virtual government organizations" 7th IFIP Working Conference on Virtual Enterprises, Helsinki, 2006.

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  • Sub-type Conference paper
    Author Oteniya, Olumide
    Janowski, Tomasz
    Ojo, Adegboyega
    Title Government-wide workflow infrastructure to enable virtual government organizations
    Publication Date 2006
    Place of Publication Helsinki
    Publisher Springer-Verlag
    Pages 7
    Title of Event 7th IFIP Working Conference on Virtual Enterprises
    Date of Event 2006
    Place of Event Helsinki
    Language eng
    Abstract

    Many governments worldwide ate establishing one-stop portals to provide access to various public services based on the needs of citizens or businesses and not the internal structure of the government. A critical support for such one-stop portals is a workflow infrastructure, supporting the matching of the needs against provided services and coordination of the implementing processes, often spanning several government agencies. This paper describes a generic workflow infrastructure for one-stop government - GovWF. GovWF supports the operations of a Virtual Government Organization - a hierarchy of agencies providing collectively a set of public services, while offering a uniform one-agency view to its customers. Conceptual and formal models are provided to rigorously describe the operations of GovWF, We describe how GovWF is implemented and also present a case study for illustration,

    Copyright Holder Springer-Verlag
    Copyright Year 2006
    Copyright type All rights reserved
    ISBN 9780387382661
    DOI 10.1007/978-0-387-38269-2_60
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    Created: Thu, 25 Jun 2015, 10:39:48 JST