A model for policy interventions in support of electronic governance

A policy framework is the backbone of public governance and a major contributor to its quality. Such a framework is particularly required in the areas where public governance seeks technology support, as is the case for Electronic Governance (e-Governance). This paper explains the need to put in place a comprehensive set of policies, and presents a model for policy interventions supporting e-Governance development. The model comprises a classification of policies based on their nature and applicability, and describes core areas for which policy interventions are required. The paper also presents three major scenarios for using the model: (1) a tool to help design and analyze critical policy interventions by developing and transition nations, (2) a template to understand different alternatives for interventions, and (3) a checklist to review all niche areas to be regulated. In particular, applicability of the model in India is discussed.