Empowering na e-government platform through Twitter-based arguments

Grosse, Katherine, Chesnevar, Carlos, Maguitman, Ana and Estevez, Elsa, (2012). Empowering na e-government platform through Twitter-based arguments. Revista Iberoamericana de Inteligencia Artificial, 50(15), 46-56

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  • Sub-type Journal article
    Author Grosse, Katherine
    Chesnevar, Carlos
    Maguitman, Ana
    Estevez, Elsa
    Title Empowering na e-government platform through Twitter-based arguments
    Appearing in Revista Iberoamericana de Inteligencia Artificial
    Volume 50
    Issue No. 15
    Publication Date 2012
    Place of Publication Revista Iberoamericana de Inteligencia Artificial
    Publisher Asociación Española para la Inteligencia Artificia
    Start page 46
    End page 56
    Language eng
    Abstract

    Social networks have grown exponentially in use and have gained a remarkable impact on the society as a whole. In particular, microblogging platforms such as Twitter have become important tools to assess public opinion on different issues. Recently, some approaches for assessing Twitter messages have been developed. However, such approaches have an important limitation, as they do not take into account contradictory and potentially inconsistent information which might emerge from relevant messages. We contend that the information made available in Twitter can be useful for modeling arguments which emerge bottom-up from the social interaction associated with such messages, thus enabling an integration between Twitter and defeasible argumentation. In this paper, we outline the main elements characterizing this integration in the context of a particular e-government platform (Decide 2.0). As a result, we will be able to obtain an “opinion tree”, rooted in the first original query, in a similar way as done with dialectical trees in argumentation. The main contribution of this paper is the proposal of a method for building arguments from aggregated opinions. This leads to the design of a novel platform that makes it possible to explore collective opinions in a more meaningful and systematic manner.

    Keyword Argumentation
    e-Government
    Social media
    Copyright Holder Asociación Española para la Inteligencia Artificia
    Copyright Year 2010
    Copyright type All rights reserved
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    Created: Wed, 24 Jun 2015, 11:17:38 JST