QUOTE-Expectation: Development of Valid and Reliable Questionnaire

Ali Jadoo, Saad A., Jawdat, Ammar, Mustafa, Ali M., Al-Abed Ali Ahmed Al-Abed and Maimaiti, Namaitijiang, (2013). QUOTE-Expectation: Development of Valid and Reliable Questionnaire. World Applied Sciences Journal, 21(1), 190-116

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  • Sub-type Journal article
    Author Ali Jadoo, Saad A.
    Jawdat, Ammar
    Mustafa, Ali M.
    Al-Abed Ali Ahmed Al-Abed
    Maimaiti, Namaitijiang
    Title QUOTE-Expectation: Development of Valid and Reliable Questionnaire
    Appearing in World Applied Sciences Journal   Check publisher's open access policy
    Volume 21
    Issue No. 1
    Publication Date 2013-06-20
    Place of Publication Kuala Lumpur
    Publisher IDOSI Publications
    Start page 190
    End page 116
    Language English
    Abstract An expectation specific version of the QUOTE questionnaire was developed to measure the patientsﾒ perspective on part of the healthcare providers. The consistency and validity of the questionnaire was assessed. Extensive literature review and focus group discussions were used to select aspects for inclusion in the questionnaire that are important to patients. Item and factor analysis and reliability analysis were performed to test the internal consistency and validity of the questionnaire. Sixteen items were used in the QUOTE- Expectation questionnaire. Factors analysis showed that the scale items were loaded on three distinct factors with eiginvalues more than 1 were obtained. The overall explained variance of scale was 84.28% of the total variance.The internal consistency of the total questionnaire was good (Cronbachﾒs alpha >0.90). Testﾖretest reliability was used to check the stability. Pearson correlation coefficient between the two assessments was high (r= 0, 967 p> 0.001). The QUOTE- expectation questionnaire has proved likely to be a valid and reliable tool that could be used to measure patient's expectation on part of the healthcare providers.
    Keyword Expectation
    Quote
    Healthcare
    Provider
    Skills
    Communication
    Copyright Holder IDOSI Publications
    Copyright Year 2013
    Copyright type All rights reserved
    ISSN 1818-4952
    DOI 10.5829/idosi.wasj.2013.23.01.7489
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    Created: Wed, 11 Jun 2014, 16:20:23 JST