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Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2022). Assessment of Portuguese Hospitals' Websites using HSWAI. United Nations University (UNU-EGOV). 362 103
Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2021). Assessment of the Portuguese Hospitals Websites using HSWAI. United Nations University (UNU-EGOV). 929 456
Ebadi, Bushra (2023). Beyond digital access as a human right in cities: proposing an integrated, multi-dimensional approach. Digital Future Society. 416 201
Ben Dhaou, Soumaya and Backhouse, Judy (2020). Blockchain for smart sustainable cities. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union. 871  
Soares, Delfina, Amaral, Luís, Ferreira, Luís, Lameiras, Mariana and Ramos, Luís Felipe (2019). Caracterização da Função TIC/Informática nas Câmaras Municipais Portuguesas. Universidade do Minho. 710 263
Casu, Oxana and Meyerhoff Nielsen, Morten (2023). Case studies on digital transformation of social security administration and services: Case Study Australia. International Labour Organization. 257 126
Ben Dhaou, Soumaya and Meyerhoff Nielsen, Morten (2023). Case studies on digital transformation of social security administration and services: Case Study Canada. International Labour Organization. 170 66
Meyerhoff Nielsen, Morten and Ben Dhaou, Soumaya (2023). Case studies on digital transformation of social security administration and services: Case Study Denmark. International Labour Organization. 251 111
Jordanoski, Zoran, Ben Dhaou, Soumaya and Meyerhoff Nielsen, Morten (2023). Case studies on digital transformation of social security administration and services: Case Study European Union. International Labour Organization. 208 75
Ben Dhaou, Soumaya, Jordanoski, Zoran and Meyerhoff Nielsen, Morten (2023). Case studies on digital transformation of social security administration and services: Case Study France. International Labour Organization. 224 88
Backhouse, Judy and Tavares, António (2022). CivicTech: Transparency, Engagement, and Collaboration for Better Governance. The World Bank. 225 88
Ozols, Gatis and Meyerhoff Nielsen, Morten (2018). Connected Government Approach for Customer-centric Public Service Delivery: Comparing strategic, governance and technological aspects in Latvia, Denmark and the United Kingdom. United Nations University (UNU-EGOV). 2393 1432
Ben Dhaou, Soumaya, Lopes, Nuno and Meyerhoff Nielsen, Morten (2017). Connecting cities and communities with the Sustainable Development Goals. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union. 543  
Al-Mahrooqi, Shaima (2019). Developing the Most Significant and Suitable Smart City Indicators for Smart City Pilot in Knowledge Oasis Muscat (KOM), Sultanate of Oman. United Nations University (UNU-EGOV). 259 486
Meyerhoff Nielsen, Morten, Tetley-Brown, Lucille, Ruggia Frick, Raúl and De Wulf, Nathalie (2022). Digital inclusion: improving social security service delivery. International Social Security Association. 414 276
Ben Dhaou, Soumaya, Lopes, Nuno and Meyerhoff Nielsen, Morten (2017). Enhancing innovation and participation in smart sustainable cities. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union. 526  
United Nations Department of Economic and Social Affairs (2019). Estudo sobre Governo Eletrónico da Organização das Nações Unidas 2018. United Nations. 439  
Backhouse, Judy (2020). Four types of measures for Smart and Sustainable Cities and when to use them. UNU-EGOV Policy Briefs. United Nations University (UNU-EGOV). 328 248
Makpor, Mercy and Carvalho, Joana (2021). Gender Mainstreaming at UNU-EGOV - State of Affairs and Future Action. United Nations University (UNU-EGOV). 347 115
Ben Dhaou, Soumaya, Isagah, Tupokigwe, Distor, Charmaine and Ruas, Inês (2024). Global Assessment of Responsible Artificial Intelligence in Cities: Research and recommendations to leverage AI for people-centred smart cities. United Nations Human Settlements Programme. 73 5
Pelter, Zoë, Byrne, Jasmina, Meyerhoff Nielsen, Morten and Makpor, Mercy (2021). Government digital services and children: pathways to digital transformation. UNICEF. 1428 384
Ronzhyn, Alexander and Wimmer, Maria A. (2018). Government 3.0 Roadmap. European Commission. 264 183
Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2019). Health Sector Website Assessment Instrument: notes on the assessment method. United Nations University (UNU-EGOV). 374 92
Soares, Delfina, Sarantis, Demetrios and Carvalho, Joana (2021). HSWAI: Instrument Design and Validation Process. United Nations University (UNU-EGOV). 370 114
Ben Dhaou, Soumaya, Lopes, Nuno and Meyerhoff Nielsen, Morten (2017). Implementing Sustainable Development Goal 11 by connecting sustainability policies and urban-planning practices through ICTs. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union. 492  
Duch-Brown, Néstor, de Panizza, Andrea and Rohman, Ibrahim (2016). Innovation and productivity in an S&T intensive sector: Information industries in Spain. JRC Technical Report. Publications Office of the European Union. 276  
Martins, João and Veiga, Linda, (2018). Innovations in digital government as business facilitators: implications for Portugal. Gabinete de Estratégia e Estudos: GEE (Office for Strategy and Studies), (97), 1-35 669 254
UNU-EGOV (2016). Knowledge Societies Policy Handbook. United Nations University Operating Unit on Policy-Driven Electronic Governance. 1114 902
UNU-EGOV (2019). Measuring the margins: A global framework for digital inclusion. Digital Future Society. 1266 1993
Henning, Florian and Janowski, Tomasz (2014). Mobile governance for small island developing states: strategy knowledge base. UNU-IIST. 584 222
Estevez, Elsa, Henning, Florian and Janowski, Tomasz (2014). Mobile governance for small island developing states: toolkit. UNU-IIST. 583 153
Henning, Florian, Janowski, Tomasz and Zoughbi, Saleem (2014). Mobile governance for Vanuatu: strategy and implementation plan. UNU-IIST. 642 326
Soares, Delfina, Amaral, Luís, Ferreira, Luís and Lameiras, Mariana (2019). Método de Avaliação da Presença na Internet das Câmaras Municipais Portuguesas (Versão 5.0). Universidade do Minho. 486 142
Meyerhoff Nielsen, Morten, Đikanović, Danilo and Young Sik, Kim (2024). Policy Brief No. 4, 2024. UNU-EGOV Policy Briefs. United Nations University Operating Unit on Policy-Driven Electronic Governance. 92 49
Meyerhoff Nielsen, Morten and Yildiz, Mete (2024). Policy Brief No. 5, 2024. UNU-EGOV Policy Briefs. United Nations University Operating Unit on Policy-Driven Electronic Governance. 160 57
Viale Pereira, Gabriela (2019). Pre-Graduate Modules on ICT-enabled Governance. European Commission. 245 405
Soares, Delfina, Amaral, Luís, Ferreira, Luís and Lameiras, Mariana (2019). Presença na Internet das Câmaras Municipais Portuguesas em 2019: Estudo sobre Local e-Government em Portugal. Universidade do Minho. 663 544
Ronzhyn, Alexander, Wimmer, Maria A., Kappatou, Christina, Kousantas, Nikolaos, Sarantis, Demetrios, Ben Dhaou, Soumaya, Switters, Jon M., Mureddu, Francesco, Danielsen, Frank, Lachana, Zoi, Alexopoulos, Charalampos, Psintridis, Charambos, Chatzikostas, Savvas, Tsiaousis, Giannis, Viale Pereira, Gabriela and Virkar, Shefali (2018). Report for Electronic Governance research and practice worldwide. European Commission. 466 94
Sarantis, Demetrios, Ben Dhaou, Soumaya, Kappatou, Christina, Kousantas, Nikolaos, Switters, Jon Matthew, Mureddu, Francesco, Danielsen, Frank, Lachana, Zoi, Alexopoulos, Charalampos, Psintridis, Charambos, Chatzikostas, Savvas, Tsiaousi, Giannis, Viale Pereira, Gabriela and Virkar, Shefali (2018). Report for Electronic Governance research and practice worldwide. European Commission. 557 867
Jordanoski, Zoran and Meyerhoff Nielsen, Morten (2021). Report on the state of application of Digital Economy Society Index (DESI) in Western Balkan economies. Regional Cooperation Council. 651 238
Isagah, Tupokigwe and Ben Dhaou, Soumaya (2024). Responsible and Inclusive Urban AI: Opportunities and Challenges for Advancing Sustainable Development Goals. United Nations University Operating Unit on Policy-Driven Electronic Governance. 22 4
Distor, Charmaine, Ruas, Inês and Ben Dhaou, Soumaya (2024). Responsible Artificial Intelligence For Sustainable Development Evidences from Asia-Pacific cities. United Nations Economic and Social Commission for Asia and the Pacific. 20  
Backhouse, Judy and Ben Dhaou, Soumaya (2021). Simple ways to be smart. United for Smart Sustainable Cities (U4SSC). International Telecommunication Union. 478  
Yuaca, Flavio (2019). Smart City Applications Catalogue: Checklist and Suggestions. United Nations University (UNU-EGOV). 340 275
Estevez, Elsa, Lopes, Nuno and Janowski, Tomasz (2016). Smart Sustainable Cities: Reconnaissance Study. United Nations University Operating Unit on Policy-Driven Electronic Governance. 4709 13528
Lameiras, Mariana, Tavares, António, Silva, Patrícia and Silva, Tiago (2020). The art of being digitally meaningful: local governments' activity on social media. UNU-EGOV Policy Briefs. United Nations University (UNU-EGOV). 582 232
Yuaca, Flavio (2020). uDOC: Your Documents, Anytime, Anywhere. United Nations University (UNU-EGOV). 654 138
Sarantis, Demetrios and Ben Dhaou, Soumaya (2018). Worldwide training needs on Electronic Governance. UNU-EGOV. 573 11